Oral Communication

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  1. What is the importance of effective listening?
    Decreases misunderstandings, improves personal and profesional and financial situations, and enhances
  2. What are the 5 stages of effective listening?
    hearing, understanding, remembering, interpreting, evaluating, and responding
  3. Two types of memory
    working and long term
  4. What is working memory?
    repetition, chunking (puting in categories), and logic patterns
  5. What is long term memory?
    association, categorization, meditation, imagery, and mnemonics
  6. 4 Functions of listening?
    obaining information, evaluate, empathy, and enjoyment
  7. What to know when selecting a topic
    meaningful to you, important to your audience, and familiar and iteresting to you
  8. What is the overall purpose for a speech?
    to inform, persuade, and entertain
  9. What is a thesis?
    The sentence that states specifically what is going to be discussed in a speech
  10. What are the techniques for finding a topic to speak about?
    self inventory, brainstorming, review the current media, and surfing the web
  11. Why should you orginize your speech?
    it is easier to memorize, and makes it easier for the audience to understand
  12. What is the speech body?
    presents the main content
  13. Developing the main points
    relate to spacific purpose, present main points, limit the number of main points
  14. 6 diffrent ways to order your main points?
    time and sequence pattern, spatioal pattern, topical pattern, problem soulution, cause-effect, and motivate sequance
  15. How do you connect your main points?
    transitions, sign posts (words, phrases, short statements that tell you audience what ahead), internal previews (short preview statement), internal summaries (expressing what and why)
  16. How do you orginize your introduction?
    orient the audience to the topic, motivate the audience to listen, and forecast the main points
  17. How to orient your audience to the topic
    present startling statment, use humor, quotations, state specific purpose, subject or occasion, use personal references or narratives, ask rehetorical questions
  18. Orginizing the conclusion of your speech
    show you are finishing the speech, make your thesis clear, review the main points, and end with a memorable thought
  19. What are the principles of outlining?
    subordination, coordination, parallelism
  20. How to use note cards
    have few cards, number the cards, one side only, abbreviations, outline format, write out intro/conclusion, list main points and sub points, write out stats/citations/quotes
  21. What are qualitys of effective speakers?
    ethics, knowledge, preparation, and self confidence
  22. Define Meaning?
    The active process of receiving constructive meaning from, and responding to spoken or nonverbal messages.
  23. What are the 7 preceptual differences?
    Preceptual set, attribution error (assumptions), physical state, cultural backgrounds, gender, meadia, internet
  24. What is the nature of preception?
    The selection, orginization, and interpretation
  25. What are the 6 types of communication?
    Intrapersonal, interpersonal, small group, team, public, and mass
  26. What are the 8 essential components of communication?
    Source/sender, message, interference/noise, chanel receiver, feedback, environment, context
  27. What are the 6 principles of communication?
    Process, system, interactional, transactional, intentional, and unintentional
  28. Communication vs. Communications
    Communication is diverse situations and communications is the delivery system.
  29. Why do we study communication?
    For career development, ethical behavior, multi cultural society, and technological society.
Card Set:
Oral Communication

oral communication flash cards
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