Card Set Information
oral communication flash cards
What is the importance of effective listening?
Decreases misunderstandings, improves personal and profesional and financial situations, and enhances
What are the 5 stages of effective listening?
hearing, understanding, remembering, interpreting, evaluating, and responding
Two types of memory
working and long term
What is working memory?
repetition, chunking (puting in categories), and logic patterns
What is long term memory?
association, categorization, meditation, imagery, and mnemonics
4 Functions of listening?
obaining information, evaluate, empathy, and enjoyment
What to know when selecting a topic
meaningful to you, important to your audience, and familiar and iteresting to you
What is the overall purpose for a speech?
to inform, persuade, and entertain
What is a thesis?
The sentence that states specifically what is going to be discussed in a speech
What are the techniques for finding a topic to speak about?
self inventory, brainstorming, review the current media, and surfing the web
Why should you orginize your speech?
it is easier to memorize, and makes it easier for the audience to understand
What is the speech body?
presents the main content
Developing the main points
relate to spacific purpose, present main points, limit the number of main points
6 diffrent ways to order your main points?
time and sequence pattern, spatioal pattern, topical pattern, problem soulution, cause-effect, and motivate sequance
How do you connect your main points?
transitions, sign posts (words, phrases, short statements that tell you audience what ahead), internal previews (short preview statement), internal summaries (expressing what and why)
How do you orginize your introduction?
orient the audience to the topic, motivate the audience to listen, and forecast the main points
How to orient your audience to the topic
present startling statment, use humor, quotations, state specific purpose, subject or occasion, use personal references or narratives, ask rehetorical questions
Orginizing the conclusion of your speech
show you are finishing the speech, make your thesis clear, review the main points, and end with a memorable thought
What are the principles of outlining?
subordination, coordination, parallelism
How to use note cards
have few cards, number the cards, one side only, abbreviations, outline format, write out intro/conclusion, list main points and sub points, write out stats/citations/quotes
What are qualitys of effective speakers?
ethics, knowledge, preparation, and self confidence
The active process of receiving constructive meaning from, and responding to spoken or nonverbal messages.
What are the 7 preceptual differences?
Preceptual set, attribution error (assumptions), physical state, cultural backgrounds, gender, meadia, internet
What is the nature of preception?
The selection, orginization, and interpretation
What are the 6 types of communication?
Intrapersonal, interpersonal, small group, team, public, and mass
What are the 8 essential components of communication?
Source/sender, message, interference/noise, chanel receiver, feedback, environment, context
What are the 6 principles of communication?
Process, system, interactional, transactional, intentional, and unintentional
Communication vs. Communications
Communication is diverse situations and communications is the delivery system.
Why do we study communication?
For career development, ethical behavior, multi cultural society, and technological society.