Comm 174 Midterm

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regishouse
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103618
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Comm 174 Midterm
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2011-09-23 00:42:34
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Comm 174
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Comm 174 Midterm
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  1. Quantitave V. Qualitative
    • Quantitave: Comm between two ppl
    • Qualitive: Comm between unique individuals
  2. Why do we comm?
    Meet basic needs
  3. Principles of Communication
    • a. cannnot not communicate
    • b. comm is irreversible
    • c. comm involves ethical choices
    • d. meaning are constucted by ppl
    • e. metacomm affects meaning
    • f. IP comm develops relationships
    • g. IP comm is not panacea
    • h. IP comm can be learned
    • Maslows Hierarchy of needs
    • 1. Physical
    • 2. Safety
    • 3. Belonging
    • 4. Esteem
    • 5. Self-Actaulization
  4. Physical Needs
    survive & communicate
  5. Safety Needs
    protection from danger
  6. Belonging Needs
    talking to each other & sharing thoughs
  7. Self-Esteem Needs
    valuing & respecting ourselves and being valued by others
  8. Self-Actualization Needs
    fulling devloping and using unique talent,capacities, and potentialties
  9. Concept of Self
    mulitdimensinal process that involves internalization and acting from social perpections
  10. Improving Self Concept
    • Firm commitiment to change
    • Set goals that are realisitic
    • Create context that supports personal change
  11. Identity/Impression Management
    the process of moving from our private self to our public self when the occassion calls for it
  12. Process of perceiving others
    perception is defined as the personal creation of meaning by selecting, organizating, and interperting ppl , objects, events, and situations
  13. Selection
    select stimuli based on specific factors
  14. Organization
    the process of making sense of what we have selected by catagorizing the stimlus.
  15. Four Schemata
    • 1. Protoype
    • 2. Personal Constructs
    • 3. Sterotype
    • 4. Scripts
  16. Prototype
    clearest representation of a category
  17. Personal Constructs
    yardstick of measurement along bipolar dimensions of judgement
  18. Sterotypes
    predictive generalizations based on limited experience
  19. Scripts
    expected sequence of activites attached to particular events
  20. Interpertation
    we construct meaning for what we have selected based on how we have organized the person and/or event
  21. Interperatation is influenced by?
    • culture
    • self-expectations
    • constructive abilities
    • physiology
    • age
  22. Improving Social Perception
    • question the accuracy of your perceptions
    • seek more info
    • talk w/ ppl
    • realize perceptions need to change
  23. Language Use
    • arbitrary
    • abstract
    • ambiguous
  24. Two Rules to Language Use
    • 1. Regulative
    • 2. Construtive
  25. Regulative Rule
    how, where, when & with whom you talk to about certian things
  26. Constructive Rule
    specifying how to interpert specific kinds of comm
  27. Language ____________
    • a. Defines
    • b. Evaluates
    • c. Oraganizes perceptions
    • d. allows hypthetical thought
    • e. allows self-refection
  28. General Cultural Distinctions
    • 1. Low Context Cultures
    • 2. High Context Cultures
  29. Low Context Cultures
    use lang to express thoughts, feelings, and ideas as clearly and logically as possible
  30. High context cultuers
    value lang as a way to maintain social harmony. INdirect comm is acceptable and even common
  31. Speech Communities
    exisits when ppl share norms about how to use talk and what purpose it serves
  32. Masculine
    • giving advise
    • taking action
    • less conversational
    • demanding
  33. Feminine
    • empathic
    • talk though issues
    • conversational
    • more likely to make requests
  34. Principles of Nonverbal Communication
    • suppliments verbal comm
    • regaulate interaction
    • establish relationships
    • reflects and expresses cultural patterns and values
  35. ______ of communication is nonverbal
    60-90%
  36. Types of Nonverbal Communication
    • 1. Kinesics
    • 2. Artifacts
    • 3. Evironmental Factors
    • 4. Proxemics & Personal Space
    • 5. Chronemics
    • 6. Paralanguage & Silence
  37. Term for how we percieve time
    Chromemics
  38. Term for communication that doesnt use terms
    paralanguage
  39. Architecture is nonverbal commincation?
    True
  40. Adverage distance between ourselves and close friends
    18 in
  41. Three ways to genderize children
    • 1. pink & blue blankets
    • 2.toys
    • 3. clothing
  42. Furnisher arrangement rooted in taoism
    Fung Shui
  43. Term for space
    Promemics
  44. Term for body language study
    Kinesics
  45. In the U.S we view time as valuable
    True
  46. People with forgein accents are seen as more or less intelligent
    less
  47. Poets say the ___ are the window to the soul
    eyes
  48. Identify one type of religious artifact
    cross
  49. Culture that views silence as respectful
    asian
  50. Example of how people arrange furniture to discourge conversation
    towards to TV
  51. Chronemics
    • time
    • valued in the US
  52. Artifacts
    • personal objects used to show identity
    • shows status
  53. Kinesics
    • body position and motions
    • shows feelings
  54. Paralanguage/Silence
    vocal but doesnt use words
  55. Environmental Factors
    • things around us
    • feng shui
  56. Proxemic & Personal Space
    • how space is used
    • 4-12ft for general ppl
    • 18in for friends
    • shows power
  57. Listening
    Not socially thought
  58. Six Steps to Listening
    • 1. being mindful
    • 2. hearing
    • 3. selecting & organizing
    • 4. interpreting
    • 5. responding
    • 6. remembering
  59. Being mindful
    getting ready to listen
  60. Hearing
    physically receiving messages
  61. Selecting & Organizing
    chosing what to pay attention to
  62. Interpreting
    what words mean to you
  63. Responding
    verbal & nonverbal indications of attention & interest
  64. Remembering
    retaining info
  65. Internal Obsticals to Listening
    • preoccupation
    • prejudgement
    • reacting to emotionally loaded lang
    • lack of effort
    • failure to adapt listening styles
  66. Adapting to Listening Goals
    • listening for pleasure
    • listening for info
    • listening to support others
    • listening critically
  67. Empathy
    understanding anothers situation
  68. Sympathy
    feeling sorry for another
  69. Forms of Non-Listening
    • Pseudolistening
    • Monopolizing
    • Selecive listening
    • Defensive listening
    • Ambushing
    • Literal listening
  70. Pseudolistening
    pretending to be listening
  71. Monopolizing
    continually focusing attention on ourselves
  72. Selective Listening
    focusing only on the parts of comm that interests or appeals to you
  73. Defensive Listening
    perceiving personal attacks when none exists
  74. Ambushing
    listening carefully for the purpose of attaching the speaker
  75. Literal Listening
    listening only for content and not nonverbal cues
  76. What is an Emotion?
    • an feeling
    • express verbally and nonverbally
  77. Emotional Intelligence
    the ability to recongize which feelings are appropriate in which situations and the ability to communicate those feelings
  78. The Nature of Emotions
    emotions are the process that are shaed by physiology, perceptions, lang & social experiences
  79. Physiology
    physiological response to emotions
  80. Perceptial
    meaning attached to experiences
  81. Social
    perceptions influenced by society
  82. Language
    the means to explicity label our emotions
  83. Importance of Emotinal Expression
    • choosing not to express emotions
    • expressing emotions when its healthy
  84. Common reasons not to express
    • 1. social expectations
    • 2. vulnerability
    • 3. protecting others
    • 4. social & professinal roles
  85. Social Expectations
    norms placed on us saying who should be able to express emotions freely
  86. Vulnerablity
    withholding info that may negatively impact the way ppl perceive us
  87. Protecting Others
    withholding feelings to protect anothers feelings
  88. Social & Professional Roles
    our roles may make expressing emotions inappropriate @ times
  89. Guidelines for Communicating Effectively
    • identify your emotions
    • thoughtfully choose how to comm your emotions
    • own your feelings
    • monitor self-talk
  90. Ineffective Emotional Expression
    • speaking in generalilites
    • not owning feelings
    • counterfeit emotonial intelligence

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