OB Test 1 - chp 4 def
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evaluated statements - ether favorable or unfavorable - about objects, people or events
main components of attitudes
- cognitive component
- affective component
- behavorial component
the aspect of an attitude that is a description or belief in the way things are
sets the stage for a more critical part of an attitude. affect is the emotional or feeling segment of an attitude
refers to an intention to behave in a certain way. toward someone or something.
refers to any incompatability an individual might perceive between two or more attitudes or between behavior and attitudes
5 Major job attitudes
- job satifaction
- job involvment
- organizational commitment
- perceived organizational support
- employee engagment
describes a positive feeling about a job, resulting from an evaluation of its characteristics
measures the degree to which people identify psychologically with their job and consider their perceived performance level important to self worth
employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and the perceived autonomy in their work.
a state in which an employee indetifies with a particular organization and its goals and wishes to maintain membership in the organization.
3 dimensions to organizational commitment
- affective commitement-an emotional attachment to the organization
- continuance commitment-the perceived economic value of remaining with an organization compared to leaving it
- normative commitment-an obligation to remain with the organization for moral or ethical reasons
perceived organizational support
the degree to which employees believe the organization values their contribution and cares abotu their well-being
an individual's involvement with satisfaction with and enthusiasm for the work she does.
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