Airline Terminology

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  1. AAP
    Aft Attendant Panel
  2. ABA
    Able-Bodied Assistant
  3. A/C L & A/C R
    Aircraft Left & Right. The side of the aircraft when standing in the cabin looking towards the front. The Captain always sits A/C L & First Officer A/C R.
  4. ACARS
    Aircraft Communications Addressing and Reporting System. A digital data link system for the transmission of messages between the pilots and ground stations via radio or satellite.
  5. ACM
    Additional Crewmember
  6. ACP
    Area Call Panel
  7. Aft
    Near, towards or in the rear of the aircraft. On the rear facing side of any fixed object or partition.
  8. AIP
    Attendant Indication Panel
  9. Aircraft Number
    • An identification number painted on the outside of the aircraft. Also referred to as the ship or tail number.
    • Ex. N601NK
  10. Altitude
    The distance in feet above Mean Sea Level
  11. APU
    Auxiliary Power Unit
  12. ATC
    Air Traffic Control. A service operated by a regulated authority to promote the safe, orderly and expeditious flow of air trafic.
  13. Block Time
    When an A/C parks at the termination of a flight, rubber blocks or "chocks" are placed on each side of the wheels to keep the A/C from rolling. These blocks are removed when the A/C departs on another flight. "Block Time" is the period of time beginning when an A/C first moves from the ramp for flight & ends when the A/C comes to a stop at the ramp after flight.
  14. BRT
  15. Bulkhead
    Any dividing wall or partition in the cabin.
  16. CA or CAPT or Captain
    Captain. The Pilot In Command (PIC) of an aircraft who is directly responsible for and is the final authority for the operation of that aircraft. (S)he also has authority over and is resposible for the performace of the duties of other crewmembers.
  17. Cabin
    The interior of an A/C where the passengers are seated
  18. CASS
    Cockpit Access Security System
  19. CAUT
  20. CBA
    Collective Bargaining Agreement
  21. Charter Flight
    A plane "rented" by a group for its own use. A charter flight may operate on or off the Spirit system as long as the desitation city has approved airport facilities.
  22. Check-in Time
    The time a flight attendant is required to report for flight duty.
  23. Check Ride
    A flight on which the crewmember(s) are being check on the performance of their duties.
  24. CIDS
    Cabin Intercommunication Data System
  25. CRM
    Crew Resource Management. The effective use of all resources; humanware, hardware, & software, to achieve safe, efficient flight operations.
  26. CRO
    Complaint Resolution Official
  27. CSA
    Customer Service Agent
  28. Deadhead
    Transportation of crewmembers from one point to another to cover a trip or return to home base.
  29. Demo
    Safety Demonstration
  30. Dx
    Dispatch. The department responsible for dispatching flights, determining suitability of perational facilities, and the safe operation of each flight.
  31. Direct Flight
    A flight that has one flight number, but with on or more stops
  32. DOD
    Department of Defense
  33. Domicile
    Also referred to as a base. The city where the crew is based.
  34. DOT
    Department of Transportation
  35. ECAM
    Electronic Centralized Aircraft Monitoring. A system that monitors the state of critical aircraft systems and provides indications and warnings to the pilots
  36. ELT
    Emergency Locator Transmitter
  37. ESS
    Employee Self Service
  38. ETA
    Estimated Time of Arrival
  39. Evacuation
    The procedure by which passengers are deplaned in the most quick and orderly manner during an emergency situation.
  40. F/A or FA
    Flight Attendant
  41. FAA
    Federal Aviation Administration
  42. FA Jumpseat
    The assigned folding seat for a working flight attendant
  43. FAM
    Federal Air Marshal
  44. FAP
    Forward Attendant panel
  45. FAR
    Federal Aviation Regulation
  46. Ferry Flight
    A flight set up to operate without revenue passengers. May or may not operate with cabin crewmembers (FAs)
  47. FFDO
    Federal Flight Deck Officer. A pilot trained and licensed to command an aircraft while in possesion of a firearm.
  48. Flight Attendant
    A required crewmember resposible for the safety of passengers and for providing excellent customer service. Also referred to as a cabin crewmember.
  49. Flight Crew
    A pilot assigned to duty in an aircraft furing flight time. Flight Attendants are NOT considered flight crew.
  50. Flight Time
    The time between when the aircraft liftoff & landing
  51. Fuselage
    The aircraft body
  52. GSC
    Ground Security Coordinator
  53. Half Weight
    A child between the ages of 2-12
  54. Headwind
    Wind that blows against the aircraft inflight, slowing down the speef of the aircraft.
  55. Hub
    An airport where a large percent of an airline's flights connect.
  56. Hangar
    A facility used for the upkeep & maintenance of the aircraft.
  57. Inboard
    Near or closest to the center aisle of the aircraft.
  58. Infant (Lap)
    A child less than 24 months of age, not included in passenger count
  59. Inop
  60. Interphone
    A handset at each cabin crew station allowing for calls between cabin crew & the flight crew
  61. ISC
    Inflight Security Coordinator. The Captain is always the Inflight Security Coordinator.
  62. Jetway
    Enclosed tunnel-like passageway between the A/C and the terminal gate area. The jetway is power driven & controlled by an agent.
  63. L1 (2),(3),(4)
    Designation for each cabin door on the left side of the aircraft. L1 is the first door on the left side, L2 is the second, etc.
  64. Lavatory (Lav)
  65. Leg
    Any flight segment from one destination point to the next
  66. Layover
    A destination point where the crew spends time on the ground away from their domicile
  67. LSU
    Lavatory Service Unit
  68. MRT
    Manual Release Tool
  69. MX
  70. Non-Rev (NR)
    Non-revenue (non-paying) passenager on a flight
  71. Non-Stop Flight
    A flight that travels from one city to another with no stops in between
  72. OCC
    Operation Control Center. The department that crews, schedules, loads & dispatches all of an airlines flights.
  73. OHB
    Overhead Bin. An enclosed compartment in the cabin located above the passenger seat in which lighter weight carry-on bags can be placed. Each bin is labeled with weight limits.
  74. Operations (OPS)
    The company office at an airport concerned with the loading & working of the flight.
  75. Outboard
    Near or closer to the outside of the aircraft
  76. OWE
    Overwing Exit
  77. PA
    Public Address system
  78. PAX
  79. PIC
    Pilot in Command. Has final authority & responsibility for the operation & safety of the flight. The Captain is the PIC.
  80. PTT
    Push to Talk
  81. R1 (2),(3),(4)
    Designation for each cabin door on the right side of the aircraft. R1 is the first door on the right side R2 is the second, etc
  82. Ramp
    The immediate area around the aircraft when it is parked.
  83. SIDA
    Secure Identification Display Area
  84. SSI
    Security Sensitive Information
  85. Tarmac
    Paved portion of the secured airport area other than the ramp area, including runways, taxiways & remote areas.
  86. Tailwind
    Winds that blow in the direction of the flight, pushing the aircraft forward & increasing speed of the A/C
  87. TSA
    Transportation Security Administration
  88. Turbulence
    Irregular movement of the aircraft by uncommon changed in the atmospheric air currents
  89. UM
    Unaccompanied Minor
  90. Wx
  91. XCM
    Extra Crewmember. Used when describing a jumpseater in the flight deck
  92. XFA
    Extra Flight Attendant. Used when describing a jumpseater on an extra flight attendant jumpseat.
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Airline Terminology
New Hire Workbook - Airline Terminology
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