-
intellectual capital
collective brainpower of a workforce that can be used to create value
-
cost competitiveness
costs that need to be managed carefully
-
quality
excellence of product
-
the four functions of management
planning, organizing, leading and controlling
-
planning
specifying goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals
-
organizing
grouping jobs into work units, allocating resources and creating conditions so that people and things work together to achieve maximum success
-
leading
mobilizing people, stimulating people to be high performers
-
controlling
learning and changing, monitors progress and implements necessary changes
-
top-level managers
senior executives of an organization and are responsible for its overall management
-
middle-level managers
bridges the gap between higher and lower levels
-
lower-level managers
supervise the operations of the organization and successfully implement operations in support of company strategy
-
organization
collection of people working together to achieve a common purpose
-
line manager
responsible for activities, which contribute for providing goods or service
-
staff manager
use special technical expertise to support the efforts of line personnel
-
functional manager
have responsibility for a single area of activity
-
general manager
responsible for complex subunits that include many functional areas of activity
-
administrators
managers of public and nonprofit organizations
-
stakeholders
persons, groups, or institutions who are affected by the organization's performance
|
|