The process by which individuals organiza and interpret their impressions in order to give meaning to their environment.
What causes people to have different perceptions of the same situation?
The theory that when we observe what seems like atypical behaviour by an individual, we attemp to determine whether it is internally or externally caused
A behavioural rule that considers whether an individual act similarly across a cariety of situations
A behavioural rule that considers if everyone faced with a similar situation reponds in the same way.
A behavioural rule that considers whether the individual has been acting in the same way overtime
Fundamental Attribution Error
The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgement about the behavior of others.
The tendency for individuals to attribute their own success to internal factors while putting the blame for failures on external factors.
People's selective perception interpretation of what they see based on their interest, background, experince, and attributes.
Drawing a general impression of an individual on the basis of a single characteristic
The concept that our reaction to one person is often influenced by other people we have recently encountered.
Attributing one's own characteristics to other people
Judging someone on the basis of one's perception of the group to which that person belongs.
judgement shortcuts in decision making
An unfounded dislike of a person or group based on their belonging to a particual stereotyped group
A concept that proposes a person will behave in ways consistentwith how he or she is perceived by others
The stable patterns of how bahaviour and consistent internal states that determine how an individual reacts to and interacts with other
Enduring characteristics that describe an individual's behavior
Myers-Briggs Type Indicator
A personality test that taps four characteristics and classifies people into 1-16 personalities types.
A personality factor that describes the degree to which a person is sociable, talkative and assertive.
A personality factor that describes the degree to which a person is good-natured, cooperative, and trusting.
A personality factor that describes the degree to which a person is responsible, dependable, persistent, and achievement-oriented.
A personality factor that describes the degree to which a person is calm, self-confident, and secure.
Openness to experince
A personality factor that describes the degree to which a person is imaginative, artistically sensitive, and intellectual
The degree to which an individual likes or dislikes himself, whether the person sees himself or herself as capable and effective, and whether the person feels in control of his or her environment or powerless over the environment.
The degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means.
The tendency to be arrogant, have grandiose sense of self-importance, require excessive admiration, and have a sense of entitlement.
A personality trait that measures an individual's ability to adjust behavior to external, situational factors.
A person's willingness to take chances and risks
type A personality
A personality with aggressive involvement in a chronic, incessant struggle to achieve more and more in less and less time, if necessary, against the opposing efforts of other things or people
Type B personality
A personality that is decribed as easy-going, relaxed and patient
A person who indentifies opportunities, shows initiative, takes actions, and perseveres until meaningful change occurs
intensive feelings that are directed at someone or something
Feelings that tend to be less intense than emotions and that lack a contextual stimulus.
Incossistencies between the emotions people feel and the emotions the show
an individual's actual emotions
Emotions that are organizationally required and considered appropriate in a given job
Hiding one's inner feelings to display what is expected
trying to modify one's true inner feelings to match what is expected
Emotional Inteligence (EI)
An assortment of nincognitive skills, capabilities, and competencies that influence a person's ability to suceed in coping with environmental demands and pressures
Voluntary actions that violate established norms and threaten the organization, its members, or both.
Affective Events theory
The theory that employees react emotionally to things that happen to them at work and that this emotional reaction influences their job performance and satisfaction.