MArine and Land
Card Set Information
MArine and Land
Thunder bay facts
YQT-3rd busiest airport in Ontario
Population of 110,00-113,000
Cruise-MV Clelia 2
What airlines serve Thunder Bay
Air Canada (AC)
West Jet (WS)
Direct Charter service from Thunde Bay
Air transat-Airline Canjet
Destinations- Cuba, Dominican Jamacia.
t-bay hotels offering shuttle
Taxis in t-bay
Limousine services in T-bay
Motocoach services in Tbay
Happy time tours
first student Canada
Tbay transit system
water st Terminal
ConCollege & LU---UPASS
Inbound tour operator
Based in, and operate tours within, the same country. --vaction packages, guides, tours and transportation.
Tbay-Lake superior visits
Thunder Bay experience
contracts with hotels, Transportation companies and other suppliers to creat a tour package to sell to cunsumers.
Buying in Bulk advantage?
Buying in bulk, yours can be offered to the client at a lower rate.
All tours are contructed proir to the sale----Disadventage
The operator is at risk if the tours don`t sell, as they have already been paid for in advance.
ITC-inclusive tour charter-Disadvantage
No deviations allowed, client must take package as is (no cartering to clients needs)
inclusive tour charter --Advantages
cost is reduced by bulk buying
last minute sell-offs are possible.
There are three minimum components of an ITC
1-Air transportation with specified carrier(airline)
2-Hotel accommodation (usually 7-14 nights)
3-Transfers (transportation to/from hotel/airport)
Basic ITC packages generally DO NOT include the foollowing items:
Meals and sightseeing unless specified
Hotel service charges and taxes
Items of personal nature(landuary & bar)
All-inclusive ITC`s include (air/hotel/transfers) and?
meals as outlined
liquor and/ or cigarettes
Hotel service charges/taxes
Activities-water sports and theme parties
Company that contracts with hotels, and transportation companies and other supplies to creat a tour package and then sells that package to the consumer through a retail travel agency
Fully independent tour
tours are planned exclusively for a client by a travel agent
Tour Wholesaler tours are?
Tours are customized and are created after the travel agency requests it.
needed to make tours.
info on destinations
OAG-officail airline giude.
advantages of an FIT?
clients to devise their own itierary
customize the clients vaction
last minute changes are possible
Disadvantages of a FIT?
clients unable to take advantage of special airfares/hotel rates
No tour representative to contact if any problems
Ground and land packages
pre-arraged accommodation and car rentals. these packages are usually offered a specified price.
hotel packages (3,4,7 night stays) -family drives to disneyland
car package-7-14 days rental-client flys to destination needs car rental on aarival
tour companies that sell land packages
Red Seal tours
ABC's Advance booking Charters
offered at popular destinations at most popular time of year.
limted dates & departure times
Normally one class of service
Major advantages of using ABC
cheaper than paying full fare on a scheduled carrier
Tickets are issued by the aitline, not the travel agaent.
Commissions are generally higher that on schedule flights
Disadvantages of using ABC
Operate at less convenient times of the day.
there is less frequent service than on a scedule carrier
no advance seat selection
tickets are $100 non-refundable
Examples of charter airlines in Canada are:
Car rental locations
Customers Qualifications for getting a Car rental?
Valid drivers licence or international drivers
usually ge of 21 to 25 ...maxium of 65 in some countries
Have a major credit card
no credit-offer employers name and address.
Standard charge for the day, usually with an added amount for kilometres driven
A discount rate for weekly, weekends or holidays. can also include unlimited kilmeter plan
A discount rate for employees of the companies with high rental volume
Relieve clients of their liability for amount of damage. Coverage for loss of the use of the rental car should acciedent occour.
PAI( Personal accident insurance)
provides coverage incase of bodily injury to the client.
IDP(internation drivers permit)
-Makes your Canadian provincial drivers license into a universal driving classification.
-Allows you to drive a vehicle in a foreign country with more tests
-fee $15.00-plus 2 passport size photographs.
Daily duties of a car rental agent
information on mass transit
information on types of insuracne
explain rental terms
check in used cars, clean, no damage
three essential skills
Type of transportation which involves carrying passenger from one type of transportation to another.
: Shuttle from Airport to hotel.
the use of motorcoach travel to gain an overview of a city or area, its buildings, mounments, and attractions.
: Mini-bus-7-8 or 12-15 pax
Double decker bus- two levels. Used by Victoria, Toronto, Ottawa
local sightseeing tours and affordable getaways from major cities.
: one day tour of Niagara falls
: your of grand canyon & hoover dam- las vegas
Gray lines tours
american sightseeing tours
Independent point to point travel
Independent travel by bus is not often sold by travel agents because commissions are rarely offered anf the value of the sale is low.
U.S.A- National Travelways
bus reserved for use by a group. It goes to specific destinations at specific time