MIS341-Test2_Ch5

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Author:
wold
ID:
108647
Filename:
MIS341-Test2_Ch5
Updated:
2011-10-13 04:40:17
Tags:
MIS341
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Description:
Terms for exam #2
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  1. Business Process Reengineering (BPR)
    "The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services "
  2. Closed-Ended Questions
    Questions in interviews and on questionnaires that ask those responding to choose from among a set of specified responses.
  3. Disruptive Technologies
    Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes.
  4. Formal System
    The official way a system works as described in organizational documentation.
  5. Informal System
    The way the system actually works.
  6. JAD Session Leader
    The trained individual who plans and leads Joint Application Design sessions
  7. Key Business Processes
    "The structured, measured set of activities designed to produce a specific output for a particular customer or market."
  8. Open-ended Questions
    are usually used to probe for information when you cannot anticipate. All possible responses or when you do not know the precise question to ask.
  9. Scribe
    The person who makes detailed notes of the happenings at a Joint Application Design session.

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