Management 7

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Management 7
2011-10-18 22:47:33

chapter 7
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  1. planning
    defining an organizations goals, establishing an overall strategy for achieving those goals, and developing plans to intergrate and coordinate work activities
  2. why do managers plan?
    • provides direction
    • reduces uncertainty
    • minimizes waste and redundancy
    • establishes goals or standards used in controlling
  3. strategic plans
    plans that apply to an entire organizaton and establish the organization's overall goals
  4. operational plans
    plans that encompass a particular operational area of an organization
  5. long-term plans
    plans with a time frame beyond three years
  6. short term plans
    plans covering one year or less
  7. specific plans
    plans that are clearly defined and that leave no room for interpretation
  8. directional plans
    plans that are flexible and that set out general guidelines
  9. single-use plan
    a one-time plan specifically designed to meet the needs of a unique situation
  10. standing plans
    ongoing plans that provide guidance for activities performed repeatedly
  11. traditional goal setting
    top[ managers set goals that flow down through the organization and become subgoals for each organizational area
  12. management by objectives MBOs
    a process of setting mutually agreed upon goals and using those goals to evaluate employee performance
  13. types of plans
  14. planning and organizational level
  15. steps to planning
    • s.m.a.r.t. (specific measurable attainable realistic timely)
    • goal commitment
    • develop effective action plans (how who what when)
    • track progress (short term v longterm)
    • maintain flexibility