Tour218 - Lec 9 & 10

Card Set Information

Author:
rosme090
ID:
112001
Filename:
Tour218 - Lec 9 & 10
Updated:
2011-10-25 03:04:08
Tags:
HRM
Folders:

Description:
2
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  1. Why is HRM important?
    It is about people people people
  2. What is HRM?
    • How organizations seek to manage their employees in pursuit of organizational success.
    • Allows for a grouping of employee relations, industrial/labour relations, personnel management and organizational behaviour
    • Suggests a range if personnel practices to ensure a professional approach to managing people.
    • Organizations can gain a competitive advantage.
  3. What types of businesses are involved?
    • Hotels
    • Resturants
    • Pubs/ Bars/ Nightclubs
    • Contract food providers
    • Membership clubs
    • Events
    • Gambling
    • Travel Services
    • Tourist services
    • Visitor attractions
    • Youth hostels
    • Holiday parks
    • Self catering accomodation
    • Hospitality services
  4. What else do we have to think about?
    • Gender
    • Age
    • Ability/Disability
    • Sexual Orientation
    • Social Inclusion
    • Qualifications/ Experience
  5. What are some of the issues of Tourism and Hospitality?
    • Long hours
    • Little pay
    • Not enough hours
    • Seasonality
    • Recession
    • Trial periods
    • SMEs
    • Casualness
    • Turnover
    • Education and training
    • Environment

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