3023 chap 9

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3023 chap 9
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2011-10-25 20:42:12
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3023 chap 9
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  1. Types of groups
    (formal, informal, command, task , interest, friendship)
    Formal- designated work group dfined by an organizations structure

    INFORMAL- A group that is neither formally structured nor organizationally determined; such a group appears in response to the need for social contact

    COMMAND-A group composed of the indiviuals who report directly to a given manager

    TASK- People working together to a complete a job task

    INTEREST-people working together to attain a specific objective with which each is concerned

    FRIENDSHIP- peole brought together because they share on or more common characterisitcs
  2. FIVE STAGE MODEL
    forming- the first stage in group development, characeterized by uncertainty

    storming- the second stage in group development characterized by intragroup conflict

    Norming- the third stage in group development, characterized by close relationships and cohesiveness

    Performin- fourth stage in group development , during whihc the group is fully functional

    adjourning- the final stage in group development for temp groups, characterized by concern with wrapping up activities rather than task performance.
  3. punctuated equilibrium model
    • 1. their first meeting sets the groups direction
    • 2. this first phase of group activity is one of inertia
    • 3. a transition takes place at the end of this phase , which occurs exactly when the group has used up half its alloted time
    • 4. A transition initates major changes
    • 5. a second phase of inertia follows the transition
    • 6. the groups last meeting is characterized by makedly accelerated activity.
  4. role perception- the way we believe we should act
    role expectations- are the way others believe you should act in a given context.
  5. psychological contract
    an unwriteen agreement that exists between employees and employers.

    • What happens when role expectations implied in the psychological contact are not met?
    • IF MANAGAMENT IS DERELICT IN KEEPING ITS PART OF THE BARGAIN, WE CAN EXPECT NEGATIVE REPRRUCSSIONS ON EMPLOYEE PERFORMANCE AND SATISFACTION.
  6. Zimbardos (stanford ) prison experiment
    • Philip Zimbardo and his associates
    • created a prison in the basement of the stanford psychology building.
    • hired at 15 dollars a day two dozen emotionally stable student randomly assigned.
    • stopped after 6 days
  7. Aschs study
    conformity can have on an individual members judgement was demonstrated in a now classic studies by Solomon Asch.
  8. Strengths of Group Decision Making
    • Groups generate more complete info and knowledge. several individuals groups bring more input as well
    • more approaches
    • more alternatives
    • increased acceptance of a solution.
    • increase diversity views
    • more acceptance of solution
  9. Weaknesses of decision making; groupthink/groupshift
    • groups typically take more time to reach a solution
    • conformity pressure
    • group decision can be dominatedby one or few members
    • ambigious responsibility
  10. groupthink groupshift
    • we can view group polarization as a special case of groupthink.
    • (pg 298)

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