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Are methods in which trainees are passive recipients of information. May include: facts, processes, and problem solving methods.
Trainers communicate through spoken words what they want the trainees to learn
Includes: Overheads, slides, and video.
Are training methods that require the trainee to be actively involved in learning
Referes to new or inexperienced employees learning in the work setting and during work by observing peers or managers performing the job and trying to imitate their behavior.
Principles of On the job training
- Preparing for instruction
- 1. Break down the job into important steps
- 2. Prepare the necessary equipment, materials, and supplies
- 3. Decide how much time you will devote to On the job training and when you expect the employees to be competent in skill areas
Principles of On the job training 2
- Actual Instruction
- 1. Tell the trainees the objective of the task and ask them to watch you demonstrate it
- 2. Show the trainees how to do it without saying anything
- 3. Explain the key points or behaviors.
- 4. Show the trainees how to do it again
- 5. Have the trainees do one or more single parts of the task and praise them for correct reproduction
- 6. Have the trainees do the entire task and praise them for correct reproduction
- 7. If mistakes are made, have the trainees practice until accurate reproduction is achieved.
- 8. Praise the trainees for their success in learning the task.
Has employees take responsibility for all aspects of learning- including when it is conudcted and who will be involved.
Is a work-study training method with both on-the-job and classroom training.
Is a training method that represents a real-life situation, with trainees' decisions resulting in outcomes that mirror what would happen if they were on the job.
Is a description about how employees or an organization dealt with a difficult situation.
Require trainees to gather information, analyze it, and make decisions.
Have trainees act out characters assigned to them.
Presents trainees with a model who demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors.
Occurs when a trainee sees a model receiving reinforcement for using certain behaviors.
One of a set of behaviors that are necessary to complete a task.
Provides the key behaviors that the trainees will practice to develop the same set of behaviors.
Prepares trainees to use the key behaviors on the job.
Group building methods
Are training methods designed to improve team or group effectiveness.
- 1. Gain conceptual knowledge and theory
- 2. Take part in a behavioral simulation
- 3. Analyze the activity
- 4. Connect the theory and activity with on the job or real life situations
Focuses on the development of teamwork and leadership skills through structured activities.
Coordinates the performance of individuals who work together to achieve a common goal.
Components of team performance
Has team members understand and practice each other's skills so that members are prepared to step in and take the place of a member who may temporarily or permanently leave the team.
Instructs the team in how to share information and decision-making responsibilities to maximize team performance.
Team leader training
Refers to training that the team manager or facilitator receives.
Gives teams or work groups an actual problem, has them work on solving it and committing to an action plan, and then holds them accountable for carrying out the plan.