Identify and describe seven key characteristics of a successful Project Manager.
: S/he is the only person able to view the entire project and the way it fits into the overall plan of reorganization. Being a generalist, s/he looks at the overall “big picture” of the project and coordinates all the efforts of the project team to achieve a successful result.
- A Communicator: Approximately 80 to 90 percent of a project manager’s job is communicating. S/he must communicate with senior managers, the project team, clients, as well as all interested project stakeholders. The project manager must collect information from many different sources in
- many different forms and disseminate that information appropriately. The project manager must determine what kind of message to send, the
- appropriate format for the message, the appropriate media for the message and who to send it to. This is one of the most important characteristics of a successful project manager.
- A Team Leader: The project manager leads the project team by example in order to solve
- problems as they arise. The project team may be comprised of people from many different functional areas, cultures, and geographies. The
- project manager must be able to guide people from these diverse backgrounds effectively. In addition, strong leadership skills are required.
A Relationship Manager
- A Decision Maker: The project manager will constantly be confronted with changes as the
- project moves through its lifecycle. For example, risks may occur. or project changes may be requested. Decisions must be based on allocating
- resources, balancing out costs of performance versus schedule, as well as managing the scope and direction of the project. A successful project
- manager must not be afraid of making decisions when it is required.
: The project manager must take action to build a supportive atmosphere so that the project team can work together cohesively instead of against each other. The project manager must also build effective relationships with key project stakeholders, customers and the project team.
A Quality Manager
- Concerned with Business Issues: Projects are created to solve problems. An effective project manager will understand the nature of the business problem that is supposed to be solved by the project. S/he will manage the project in accordance
- with the visions and values of those business requirements.
: The project manager is responsible for the quality of the project and the product it delivers. S/he is responsible for achieving specified results on time and within budget. This is an individual responsibility that makes the project manager accountable for all that happens and all that fails to happen during the project. For example, if the project is successful the credit will go to the project manager and the project team. On the other hand if the project fails, the project manager will be held accountable.