exam 3

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marquez7675
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116010
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exam 3
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2011-11-10 22:39:08
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management
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exam 3
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  1. Define Management by objectives
    is not a performance apprasial system per se but rather it represents a method for definging goals, objectives, and priorites
  2. Identify the steps associated w/ MBO process as it supports performance apprasial
    • 1. organizational-wide planning
    • 2.establish performance goals/ objectives
    • 3. action planning
    • 4. monitor progress/periodic reviews
    • 5. final appraisial evaluation
  3. Characteristics of "good objectives" (3)
    • 1. written
    • 2.measurable
    • 3.time specific
  4. 4 primary benefits of MBO
    • 1. clarifies responsiblities
    • 2. encourages participation
    • 3.involves subordinate in goal-setting
    • 4. greater employee motivation & committment
  5. 4 potential problems of MBO
    • 1. too much work
    • 2.too much emphahsis on short term
    • 3.too many objectives are set & confusion occurs
    • 4.MBO is forced into jobds where establishing objectives is extremely difficult
  6. what are standing plans?
    plans that remain in place for long periods of time
  7. two types of standing plans?
    • 1.policy- communicates broad guidelines for decisions and action
    • 2.procedures-rule describing actions that are to be taken in specific situations
  8. Job analysis
    • -studies exactly what is done in a job and why.
    • -includes job description and job specifications
  9. job description
    details the duties and responisbilites of a job holder
  10. job specification
    • -lists the qualifications required of a job holder.
    • -such as knowledge, skills, abilities
  11. Fair credit reporting act
    regulates the activites of consumer reporting agencies, it affects the disclosure of information by the employer where the employer engages a consumer agency to investigate
  12. qualified privledge doctrine
    protects the employer when revealing information aboutformer or current employees
  13. Human Resource Planning
    analyzes staffing needs and identifies actions to fill those needs
  14. privacy act of 1974
    • -requires federal agencies to permit employes to examine, copy, correct or amend employee informaiton.
    • - prohibits the disclosure of infor to outsiders without written consent
  15. neglient hiring
    defined as a situation i which an employer is liable to thrid part persons for injury where the employer knew or shouldve known of the employes dangerous past
  16. Purpose of a business plan
    • -offers clear direction to an enterprise.
    • - it describes the details needed to obtain startp finaincing and operate a new business
  17. three steps in preparing to write out a business plan
    executive summary,industry analysis, company description
  18. Characterisitcs of an Entrepanerour
    • high energy level
    • high need for achievement
    • self confident
    • action oriented
  19. Define small business(general)
    has fewer than 500 employees, is indepently owned, operated, and does not dominate its industry
  20. define small business (specific)
    • Considered small businesses if :
    • 1. manufacturing firms have more than 500 emply but less than 1500
    • 2.retail firms have made less than$ 3.5 mill in annual sales but more than 13.5 mill are not
    • 3.Wholesale firms have less than 500 emply but over 500 are not
    • 4. Service industires with less than $3.5 million earned but more than $14.5 mill are not
  21. Discuss three factors affecting management of small businesses
    • 1. Fragmentation- lack of industry leader and competitive environment
    • 2.Government regulation-federal and state laws apply to small businesses- OSHA, CRA of 1964, title 7
    • 3.Social Responsibility- society expects businesses to play an active role in addressing the needs of society
  22. 4 pitfalls to starting a small business
    • 1. lack of experience
    • 2. lack of capital
    • 3. lack of good location
    • 4. unplanned expansion
  23. basic objectives to starting a small business
    • - family owned businesses
    • -be successful
    • -fulfill dream
  24. Greggs v Duke Power Company
    see notes
  25. Bakke Decision
    The supreme court voted 5 to 4 to affirm the lower court decision ordering the univerisity of californina medical school at DAvis to admit Allin bakke. Bakke was a 37yr old white male that was rejected two times by DEF.Supreme court ruled that race cannot ever be a factor in admision decisions
  26. Webber decision
    Webber sued the plant claiming that the civil rights act of 1964 prohibits precisely the kind of counting by race that Kaiser had introduced to the operations of its admissions program. His case was rejected

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