- four basic third party roles
- 1. mediator- a netural third party who facilitates a negotiated solution by using reasoning and persuasion, suggesting alternatives, and the like.
2.arbitator- a third party to a negotiation who has the authority to indicate an agreement.
3. concilator- a trusted third party who provides an informal communication link between the negotiator and the opponent.
4.consultant- an impartial third party, skilled in conflict management, who attempts to facilitate creative problem solving through communication and analysis