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- Encompasses physical characteristics, health
- factors, and genetic factors, as well as the use and abuse of
- drugs and alcohol.
- Macro level case management is a form of service
- coordination because it involves the development and coordination of resources
- and services as system-level interventions to address complex social issues or
- target groups.
- Reflects the blending of micro and macro systems
- In health care settings, case management
- functions can include utilization review, program management, and locating
- & coordinating a defined group of services for a specific group of people.
- Client participation, an integral factor in goal
- negotiation and development process, should be maintained at the measurement
- stage as well.
- Participation may mean that measures and
- monitoring procedures are culturally relevant and consistent with clients’
- values and beliefs.
- Not only should clients be involved, they should
- understand and be receptive to measurement and monitoring.
- Emphasize involving clients in establishing
- systematic evaluation procedures to “give voice” to their perspective and be a
- means of empowerment.
- Four key areas of immediate relevance to direct
- practitioners: Self-determination, informed consent, professional boundaries
- and confidentiality
rights and need of clients to freedom in making their own decisions
Requires that social workers “use clear and understandable language to inform clients of the purpose of the services, risk related to services, relevant costs etc.
Clear lines of difference that are maintained between the social worker and the client in an effort to preserve the working relationship.
Assurance that the practitioner will never reveal such personal matters.
Social Work Values
- Social Justice
- Worth of the Person
- Importance of Human Relationships
- Critical thinkers question what others take for granted; it's a key skill of Social Work. Some benefits of this are:
- ** critically examine research
- **using language clearly
- **avoid cognitive bias
- **evaluate arguments effectively
- **recognize affect influences on decisions
- **spot pseudoscience and quackery
Steps for Evidence-Based Practice
- 1. Converting needs to answerable questions
- 2. Best evidence
- 3. Critically appraise evidence (validity, usefulness, impact)
- 4. Apply results
- 5. Evaluate effectiveness.
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