Ch 4

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Author:
mgoodman
ID:
121789
Filename:
Ch 4
Updated:
2011-12-08 01:43:42
Tags:
Chapter Four
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Description:
EMS 151
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  1. Proxemics of American Culture.
    • Intimate Less than 18'' Whispers/Touch
    • Personal 18''-4' Convo Friends
    • Social 4'-10' Acquaintances
    • Public 10'-25' Interact w/strangers
  2. 10 Golden Rules to Good Patient Rapport
    • 1. Make and keep eye contact at all times.
    • 2. Provide your name and call the patient by their correct name.
    • 3. Tell the patient the truth
    • 4. Use Language the patient will understand
    • 5. Be careful what you say about the patient to others
    • 6. Be aware of your body language
    • 7. Always speak slow, clear, and distinctly
    • 8. If hearing impaired always face the person so they can see your lips
    • 9. Allow time for the patient to answer any questions you have asked
    • 10. Act and speak in a calm, confident manner while caring for the patient.
  3. 5 Steps for the Hearing Impaired
    • 1. Have paper and pen available so that if necessary you and the patient can write asking and answering questions.
    • 2. If they read lips you need to make sure to face them so they can see your lips.
    • 3. Never shout
    • 4. Be sure to listen carefully, ask short questions, and give short answers.
    • 5. Learn simple ASL (Ie:sick, help, hurt, etc)
  4. 6 Functions of the PCR
    • 1. Continuity of care
    • 2. Legal Documentation
    • 3. Education
    • 4. Administrative Information
    • 5. Essential Research Record
    • 6. Evaluation and continuious quality improvement
  5. The 6 components of an oral report
    • 1. Opening Info- Patient Name, chief complaint, NOI/MOI
    • 2. Detailed Info- Info not provided during radio report (No history of...)
    • 3. Any important history-How she was found, etc.
    • 4. The patient's response to treatment
    • 5. Vital Signs
    • 6. Other important info

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