Intro To Business Chapter 10

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Intro To Business Chapter 10
2011-12-08 23:19:36
Chapter 10

Chapter 10
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  1. A system of goal setting and implementation; it involves a cycle of discussion, review, and evaluation of objectives among top and middle - level managers, supervisors, and employees.
    • management by objectives
    • (MBO)
  2. Something given to you by someone else as recognition for good work; include pay increases, praise, and promotions.
    extrinsic reward
  3. a job enrichment strategy that involves moving emplyees from one job to another.
    job rotation
  4. The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions.
    goal - setting theory
  5. In Herzber's theory of motivating factors, job factors can cause dissatisfaction if missing but that do not necessarily motivate employees if increased.
    hygiene factors
  6. Theory that positive and negative reinforcers motivate a person to behave in certain ways.
    reinforcement theory
  7. The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions.
    equity theory
  8. Victor Vroom's theory that the amount of effort employees exert on a specific task depend on their espectations of the outcome.
    expectancy theory
  9. Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self - actualization needs.
    Maslows hierarchy of needs
  10. A motivational strategy that emphasizes motivating the worker through the job itself.
    job enrichment
  11. Theory develped by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions.
    principle of motion economy
  12. The tendency for people to behave differently when they know they are being studied.
    Hawthorne effect
  13. In Herzberg
    s theory of motivating factors, job factors that cause employees to be productive and that give them satisfaction.
  14. Studies begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task.
    time - motion studies
  15. Studying workers to find the most efficient ways of doing things and then teaching people those techniques.
    scientific management