What are five common factors a project manager will need to determine when considering the best communications techniques for the project? What else does the project manager need to consider besides the best communication techniques for the project?
- When considering the best communication techniques for the project the project manager will need to determine the following factors:
- - Who needs the information?
- - What type of information do they need?
- - When do they need the information?
- - How will the information be delivered to them?
- - Who will deliver the information?
Once the above factors have been determined the project manager will then need to consider the following:
- Urgency: If the need for information is urgent then the communication must be frequent, accurate and timely.
- Technology: If the mode of communication relies upon technology then the project team must ensure that the technology systems are in place, that they are appropriate and well understood to be used effectively.
- Project Staffing: The communications strategy used must be compatible with the experience and expertise of the project participants. If not then time must be allocated in the project plan for the necessary training. If a project requires significant or sensitive communications it may be necessary to have a trained communications professional on the team.
- Project Environment: Virtual teams will communicate differently as opposed to teams that meet and operate in a face-to-face environment. Teams that are made up of people from various cultures who speak different languages, or who are located in separate countries will obviously communicate in different ways.