Operations Management

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Author:
rebekaheh
ID:
129760
Filename:
Operations Management
Updated:
2012-01-22 16:42:03
Tags:
Chapter Two
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Description:
Operations and Supply Chain Strategy
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  1. The chosen competitive strategic objectives of the firm.
    Competitive Priorities.
  2. The actual competitive strengths of the firm relative to its competition. To be sustainable, a _____________ must not only be unique, it must be difficult to imitate or copy. (Example: Southwest and Delta-Song)
    Distinctive Competencies/Competitive Capabilities
  3. Those characteristics of the product/service that makes your customers prefer you over your competitors.
    Order Winners
  4. Those characteristics of the product/service required for you to begin to compete.
    Order Qualifiers
  5. The two types of supply chain strategies:
    • 1. Imitative products
    • 2. Innovative Products
  6. Efficient, low-cost supply chain (supply chain strategy)
    Imitative
  7. Flexible, fast supply chain (supply chain strategies)
    Innovative Products

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