List some guidelines that will help you to improve your communication skills.
1. Seek to clarify your ideas before communicating, 2. Examine the true purpose of each comunication, 3. Consider the total physical and human setting, 4. Consult with others when appropriate, 5. When communicating watch the overtones as well as the basic content of your message, 6. Take the opportunity when it arises to convey something of value or assistance to the receiver 7. Try to analyze and evaluate your communication style by asking questions. 8.Encourage feedback from your customers. 9. Communicate for tomorrow as well as today. 10. Be sure your actions support your statements and communications. 11. Seek not only to be understood but also to understand your customer by being a good listener.