Card Set Information
A systematic arrangement of people brought together to accomplish some specific purpose
Individuals in an organization who direct the activities of others
Individuals who are typically responsible for translating goals set by top managers into specific details that lower level managers will see get done
People who work directly on a job or task and have no responsibility to overseeing the work of others
Individuals responsible for making decisions about the direction of the organization and establish policies that affect all organizational members
First line managers
Supervisors responsible for directing the day to day activities of nonmanagerial employees
Process of getting things done effectively and efficiently , through and with other people
Doing things right or getting the most output from the least inputs
Doing the right things,or completing activities so that organizational goals are attained
The use of scientific methods to define the "one best way" for job to be done
Defining goals, establishing strategy and developing plans to coordinate activities
Determining what tasks are to be done, who is to do them, how the tasks are be grouped , who reports to whom, and where decisions are to be made
Motivating employees, directing the activities of the others, selecting the most effective communication channel, and resolving conflicts
Process of monitoring performance, comparing it with goals and correcting any significant deviation
What are the 4 management functions?
Planning, organizing, leading and controlling
What titles do managers have?
Top manager, middle manager and first line manager
What 3 characteristics do all organizations share?
Goals, people and structure
Specific categories of managerial behavior; often grouped under 3 primary headings; interpersonal relationships, transfer of information and decision making
3 managerial roles
Interpersonal roles, informational roles and decision roles
Involve people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature.
Involve collecting, receinving and disseminatting information
Entail making decisions or choices
What skills do managers need?
A manager's ability to analyze and diagnose complex situations
A manager's ability to work with, understand, mentor and motivate others, both individually and in groups.
Job specific knowledge and techniques needed to perform work tasks
A manager's ability to build a power base and establish the right connections.
An Independent business having fewer than 500 employees and which doenst necessarlly engage in any new or innovative practices and which has relatively little impact on its industry