Card Set Information

2012-01-28 17:31:09

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  1. Intranet
    A private computer network that uses internet technology and is accessible only to organizational member.
  2. Technology
    Any equipment, tools, or operating methods that are designed to make work more efficient.
  3. Global village
    Refers to the concept of a boundaryless world where goods and services are produced and marketed worldwide
  4. Multinational corporation(MNC)
    Any type of International company that maintains operations in multiple countries
  5. Multidomestic corporation
    An MNC that decentralizes management and other decisions to the local country where it's doing business.
  6. Global corporation
    An MNC that centralizes management and other decisions in the home country
  7. Transnational (borderless) organization
    A structural arrangement for global organizations that eliminates artificial geographical barriers.
  8. Global Sourcing
    Purchasing materials or labor from around the world wherever it is cheapest
  9. Exporting
    Making products domestically and selling them abroad
  10. Importing
    Acquiring products made abroad and selling them domestically
  11. Licensing
    An agreement primarilly used by manufacturing businesses in which an organization gives another the right, for a fee, to make or sell its products, using its technology or product specifications.
  12. Franchising
    An agreement primarily used by service businesses in which an organization gives another organization the right, for a fee, to use its name and operating methods.
  13. Global strategic alliance
    A partnership between an organization and a foreign company partner in which resources and knowledge are shared in developing new products or building production facilities.
  14. Joint Venture
    A specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose.
  15. Foreign subsidiary
    A direct investment in a foreign country that involves setting up a separete and independent facility or office
  16. Parochialism
    A narrow focus in which managers see things only thorough their own eyes and from their own perspective.
  17. Global Leadership and Organizational Behavior Effectiveness (GLOBE)
    A program that studies cross-cultural leadership behaviors
  18. 9 dimensions on which national cultures differ
    • -Assertiveness
    • -Future orientation
    • -Gender differentiation
    • -Uncertainty avoidance
    • -Power distance
    • -Individualism/Collectivism
    • -In-group collectivism
    • -Performance orientation
    • -Humane orientation
  19. Green Management
    When managers recognize and consider the impact of their organization and its practices on the natural enviroment
  20. Social responsibility
    A business firm's intention, beyond its legal and economic obligations, to do the right things and act in way that are good for society.
  21. Social Obligation
    When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
  22. Ethics
    A set of rules or principles that defines right and wrong conduct
  23. Code of ethics
    A format document that states an organization's primary values and the ethical rules it expects managers and nonmanagerial employees to follow.
  24. Workforce Diversity
    Ways in which people in a workforce are similar and different from one another in terms of gender, age, race, sexual orientation, ethnicity, cultural background, and physical abilities and disabilities.
  25. Gen Y
    A population group that includes individuals born from about 1978 to 1994.
  26. Family-friendly benefits
    Benefits that provide a wide range of scheduling options that allow employees more flexibility at work, accommodating their needs for work/life balance.
  27. Contingent workforce
    Part-time, temporary, and contract workers who are available for hire on an as-needed basis.
  28. Empowerment
    When Employees have decision-making discretion
  29. Managerial actions that are needed
    • -Selection
    • -Training
    • -Organizing
    • -Empowerment
    • -Leadership
    • -Evaluation
    • -Rewards
  30. Continuous improvement
    And organization's committment to continually improving the quality of a product or service
  31. Kaizen
    The japanese term for an organization's commitment to continuous improvement.
  32. Work process engimeering
    Radical or quantum change in an organization