Card Set Information
HR Management 10 11
HR ch 10-11
refers to the judgment that people make with respect to the
relative to the outcomes received by other people with whom they identify.
is a concept of justice focusing onthe
used to determine the outcomes received
is a concept of justice referringto the interpersonal nature of how the outcomes were implemented
Alternative Dispute Resolution
this form of resolution proceeds through four stages:
open door policy, peer review, mediation, and arbitration
Progression of withdrawal
is a theory that dissatisfied individuals enact a set of behaviors in succession to avoid their work situation.
–physical job withdraw
–psychological job withdraw
Three important aspects of job satisfaction are
values, perceptions, and importance
Three primary aspects of tasks affect job satisfaction:
the complexity of the task,
the degree of physical strain and exertion on the job, the ancient offlexibility in where and when the work is done,
and the value the employee putson the task
Unsafe Working Conditions,
co‑workers and supervisors,
and pay satisfaction
refers to the relative pay of different jobs (job structure) and how much they are paid (pay structure).
is the average pay in organizations, including wages, salaries, and bonuses.
is the relative pay of jobs in organizations (i.e., the range of pay often expressed by salary grades).
are unique to organizations and cannot be directly valued or compared through the use of market surveys
are benchmark jobs that have relatively stable content and are common to many organizations so that market‑pay survey data can be obtained.
ranges refer to different employees in the same job
that may have different pay rates.