Mental Health Nursing

The ability to conceptualize ideas

Questions that elicit a “yes” or “no” response

Filters through which each of us interprets ourselves, others, and the world around us

Conflicting messages or mixed messages

Communication that contains two contradictory messages given by the same person at the same time, to which the receiver is expected to respond.

Communication of one person’s impressions of and reactions to another person’s actions or verbalizations

Any method of communication that detracts from the therapeutic relationship

Communication without words, such as body language, eye contact, facial expressions or gestures

Questions that encourage lengthy responses and information about experiences, perceptions or responses to a situation and cannot be answered by a simple “yes” or “no” response

Responses that maximize nurse-patient interactions

All of the words a person speak