Mental Health Nursing
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The ability to conceptualize ideas
Questions that elicit a “yes” or “no” response
Filters through which each of us interprets ourselves, others, and the world around us
Conflicting messages or mixed messages
Communication that contains two contradictory messages given by the same person at the same time, to which the receiver is expected to respond.
Communication of one person’s impressions of and reactions to another person’s actions or verbalizations
Nontherapeutic communication techniques
Any method of communication that detracts from the therapeutic relationship
Communication without words, such as body language, eye contact, facial expressions or gestures
Questions that encourage lengthy responses and information about experiences, perceptions or responses to a situation and cannot be answered by a simple “yes” or “no” response
Therapeutic communication techniques
Responses that maximize nurse-patient interactions
All of the words a person speak
What would you like to do?
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