Easy resident technician

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Author:
studysuccess
ID:
135089
Filename:
Easy resident technician
Updated:
2012-02-14 13:46:38
Tags:
Easy resident technician
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Description:
Staples
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  1. T/F: A computers BOIS resides in the computers HDD. category: general
    False
  2. Which media is LEAST suited for the storage of large amounts of data over an extended period of time (will not be edited?
    A) CD+R, CD-R
    B) DVD+RW, DVD-RW
    C) CD-RW, CD+RW
    D)DVD+R, DVD-R
    C) CD-RW, CD+RW
    (this multiple choice question has been scrambled)
  3. Which files on a drive are not stored in contiguous sectors, it is considered: category: general
    A) fragmented
    B) de-fragmented
    C) deleted
    D) corrupted
    A) fragmented
    (this multiple choice question has been scrambled)
  4. Where in the Windows registry would you store a key that starts executable when the operating system starts?
    A)KEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run
    B)KEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/GroupPolicy
    C)HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Sysprep
    D)KEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Symantec/pcAnywhere/CurrentVersion/System
    A) KEY_LOCAL MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run
    (this multiple choice question has been scrambled)
  5. Ctrl+Alt+Del does what?
    a) can be used to reboot the computerb)summons the task manager
    b) summons Windows Security in the Microsoft Windows operations systems
    c) all of these
    d) all the above
  6. You would look here to determine if they were hardware devices conflicts on a computer running Windows XP.
    A) software manager
    B) hardware manager
    C) device manager
    D) service manager
    C) device manager
    (this multiple choice question has been scrambled)
  7. before instaling norton internet security, what should be done?
    A) computer must be cleaned of viruses and spyware & old copies of AV and AS must be removed
    B) old copies of AV and AS must be removed
    C) computer must be cleaned of viruses and spyware
    D) all network connections must e closed
    A) computer must be cleaned of viruses and spyware & old copies of AV and AS must be removed
    (this multiple choice question has been scrambled)
  8. the term "phishing" refers to what?
    A) a computer attack designed to render a web server unresponsive
    B) an attempt to direct a victim to enter a user name, password or other personal information while masquerading as a trusted entity
    C) An internet search using the "ocean" search engine
    D) surfing the internet for the price of product
    B) an attempt to direct a victim to enter a user name, password or other personal information while masquerading as a trusted entity
    (this multiple choice question has been scrambled)
  9. A "Zombie" or "Bot" PC most commonly does what?
    A) destroys your hard drive
    B) send spam email to other computers or participate in DDOS attacks
    C) Runs slowly to prevent you from being able to use it.
    D) Display pop ups
    B) send spam email to other computers or participate in DDOS attacks
    (this multiple choice question has been scrambled)
  10. are PCI and PCIE cards interchangeable, PCIE and AGP cards?
    A) no and no
    B) no and yes
    C) yes and yes
    D) yes and no
    A) no and no
    (this multiple choice question has been scrambled)
  11. IDE/ATA HDD differ from SATA HDD in what way?
    A) partition sizing
    B) case size and supporting brackets
    C) data and power connectors
    D) SATA uses NTFS and IDE/ATA uses FAT 32
    C) data and power connectors
    (this multiple choice question has been scrambled)
  12. a SATA cable has __ pins while an IDE cable has __ pins
    A) fewer, more
    B) more, fewer
    C) 40, 40
    D) 12, 26
    A) fewer, more
    (this multiple choice question has been scrambled)
  13. Hardware issues on boot up can be identified through ___
    A) Windows OS issues on shut down
    B) POST warnings
    C) windows OS warnings
    D) MS Office issues on shut down
    B) POST warnings
    (this multiple choice question has been scrambled)
  14. how do you check the integrity of a file you have downloaded?
    A)DB-25 connector
    B) DVI interface
    C) MD5 hash
    D) R2D2 algorithm
    C) MD5 hash
    (this multiple choice question has been scrambled)
  15. which is an example of poor data security?
    a) a customers recycled HDD with personal information winds up in a flea market
    b) an associate using a personal Flash Drive to do a data back up while working at the tech bench
    c) a laptop computer at the tech bench not hooked up to the alarm box while a technician is working on it
    d) all of the above
    d) all of the above
  16. who is responsible for data privacy while the PC is in the care of Staples Easy Tech?
    A) store management
    B) a and c
    C) Easy Tech
    D) the customer
    B) easy tech and store manager
    (this multiple choice question has been scrambled)
  17. how do you choose a good password?
    A) use a word from the dictionary
    B) use a combination of letters and numbers and special characters
    C) use both lowercase and capital letters
    D) use your birthday, social security number or other information that you can easily remember
    B) use a combination of letters and numbers and special characters
    (this multiple choice question has been scrambled)
  18. What do operating system patches do?
    A) patches update the version of the operating system
    B) patches are updates that fix a particular problem or vulnerability in the operating system
    C) patches are updates to the operating system that provide enhanced multimedia support
    D) patches increase the compatibility of the operating system.
    B) patches are updates that fix a particular problem or vulnerability in the operating system
    (this multiple choice question has been scrambled)
  19. what is NTFS?
    A) file system
    B) data transmission standard
    C) type of physical connection to PC
    D) type of Operating Environment
    A) file system
    (this multiple choice question has been scrambled)

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