Essay Questions

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  1. Explain the Key Areas of Self-Awareness?
    • Emotional Intelligence
    • Personal Values
    • Cognitive Style
    • Attitudes Toward Change
    • Core Self-Evaluation
  2. Emotional Intelligence?
    • The ability to diagnose and recognize your own emotions,
    • The ability to control your own emotions,
    • The ability to recognize and diagnose the emotions displayed by others,
    • The ability to respond appropriately to those emotional cues.
  3. Personal Values?
    Are all attitudes, orientations, and behaviors that arise out of an individual's values.
  4. Cognitive style
    The manner in which individuals gather and process information
  5. Attitudes Toward Change?
    Focuses on the methods people use to cope with change in their environment
  6. Core Self-Evaluation?
    Is overall positive self-regard or the extent to which people value themselves and feel proficient as individuals. Also, the student should provide one appropriate real-life example for each key area of self-awareness
  7. What are the four major kinds of stressors?
    • Time Stressors
    • Encounter Stressors
    • Situational Stressors
    • Anticipatory Stressors
  8. Time Stressors?
    Result from having too much to do in too little time; time stressors focus on issues of time rather than issues about other people, life conditions, and future events. Yet, people, life situations, and future events can all add to time stress. Time stressors are the most common type of stress among managers.
  9. Encounter Stressors?
    Result from interpersonal interactions; burnout is caused mostly by these stressors.
  10. Situational Stressors?
    Arise from the environment in which a person lives (working conditions and changes in a person's life); these stressors are mostly external to a person or outside of him/her whereas time stressors and encounter stressors are often internal to a person.
  11. Anticipatory Stressors?
    Worrying about things that haven't happened yet. See Table 1 for additional information.
  12. What are the major techniques that can be used on a short-term or temporary basis to reduce stress?
    • Muscle relaxation
    • Deep breathing exercises
    • Imagery and fantasy
    • Rehearsal
    • Reframing
  13. Muscle Relaxation?
    Involves easing the tension in successive muscle groups.
  14. Deep Breathing Exercises?
    Involve taking several successive, slow, deep breaths, holding them for five seconds, and exhaling completely.
  15. Imagery and Fantasy?
    Involve visualizing an event, using "mind pictures" (for example, an athlete visualizes achieving a specific goal). Imagery can also include recollections of sounds, smells, and textures associated with pleasant experiences from the past that can be recalled vividly. Fantasies are make believe events or images that can be comforting when one encounters stress.
  16. Rehearsal?
    Involves working through a potentially stressful situation, trying out different scenarios and alternative reactions. Appropriate reactions can be rehearsed, often in a safe environment before stress occurs.
  17. Reframing?
    Involves temporarily reducing stress by optimistically redefining a situation as manageable.
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Essay Questions
2012-02-14 20:43:44

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