MGMT 340 C2

Card Set Information

MGMT 340 C2
2012-02-20 22:34:23
MGMT 340 C2

Diversity in Organizations C2 Vocab
Show Answers:

  1. Classical conditioning
    • is a form of conditioning and learning
    • presentation of the unconditional stimulus necessarily evokes a natural response
  2. operant conditioning
    is a form of learning during which an individual modifies the occurrence and form of its own behavior due to the consequences of the behavior
  3. social learning
    people learn from one another, including such concepts as observational learning, imitation, and modeling
  4. shaping
    • is a conditioning procedure used primarily in the experimental analysis of behavior
    • an existing response is gradually changed across successive trials towards a desired target behavior by rewarding exact segments of behavior
  5. surface-level diversity
    differences in easily perceived characteristics, such as gender, race, ethnicity, age,, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes
  6. deep-level diversity
    differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better
  7. biographical characteristics
    such as age, gender, race, disability, and length of service are some of the most obvious ways EE differ