test

Card Set Information

Author:
Anonymous
ID:
140175
Filename:
test
Updated:
2012-03-06 23:10:27
Tags:
301 351
Folders:

Description:
301-351
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user Anonymous on FreezingBlue Flashcards. What would you like to do?


  1. A SOHO router is being used for connectivity to the Internet. Which of the following is the MAXIMUM distance that a computer can be from the router, assuming CAT5 cabling is in use?
    100 meters (328 feet)
  2. A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?
    End the running process.
  3. Before scanning for viruses with an antivirus application, which of the following should be done FIRST?
    Update the virus definitions.
  4. Which of the following file attributes is used to show that a file has changed since the last time it was backed up?
    A
  5. A technician replaces a CPU on a motherboard, but after a few seconds of run time, the computer shuts down. Which of the following needs to be done?
    Re-apply thermal compound
  6. A technician needs to replace the motherboard for a laptop. Which of the following tools should be used?
    Plastic screwdriver
  7. A technician notices that the wired keyboard stops functioning. Even after multiple replacements, the keyboard still does not work. Which of the following can be used to determine the problem?
    Loopback plug
  8. A user states that the printer is printing blank pages after replacing the toner. Which of the following is MOST likely the cause?
    Toner still has the plastic strip on it
  9. A user states that the printer is printing unknown characters when printing a picture. Which of the following is the MOST likely cause?
    Corrupted drivers
  10. Which of the following ping commands would a technician use to ping continuously?
    PING -t
  11. In which of the following locations would the public user profile 'My Documents' folder be located in Windows Vista?
    C:\Users\Public\Public Documents
  12. Which of the following is the location of the system fonts in Windows XP?
    C:\Windows\Fonts
  13. A user reports that the computer's hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?
    defrag
  14. A user states that a message pops-up during Windows startup stating that it cannot find a program to run. Which of the following tools would be used to delete the entry from running again?
    REGEDIT
  15. A user reports that the workstation will not boot up and a missing NTLDR error appears. Which of the following steps can be performed to resolve this issue without losing data?
    Change the boot order
  16. Which of the following programs runs on port 22?
    SSH
  17. In which of the following locations are the temporary Internet files stored for 'User' in Windows XP?
    .C:\Documents and Settings\User\Local Settings\
  18. Which of the following protocols allows a user to store email on the server but synchronize it to a mail application?
    IMAP
  19. A technician wants to prevent employees from installing software on company computers. In which of the following groups should the employee accounts be placed?
    Users
  20. While disassembling a laptop the FIRST thing that should be done is:
    refer to manufacturer documentation.
  21. A user reports that their LCD is no longer displaying an image. While inspecting the laptop, the technician discovers that the LCD is actually displaying an image but it can only be seen in a darkened environment. Which of the following is MOST likely to be the problem?
    The inverter is not functioning.
  22. A customer brings in a laptop stating that it will power up only if the power supply pin is pushed in and if the user releases the pressure the laptop shuts off. Upon inspection, the technician discovers the DC jack is broken. Which of the following should the technician tell the customer?
    The DC jack may be able to be replaced if other damage is not present.
  23. A customer's laptop power supply has failed. The customer has several working power supplies from other laptops; the pins fit the DC jack and power up the laptop. The customer wants to know which PSU
    would be usable. The customer's laptop has the following power rating: 75w 19.5v 4.6amps. Which of the following power supply ratings would be BEST for the customer's laptop?
    90w 19.5v 4.6amps
  24. Which of the following components is found in a display panel assembly?
    Inverter
  25. A computer is able to power on but it will not boot to BIOS. Which of the following is MOST likely the problem?
    Motherboard
  26. A technician installed an FDD in a computer. The technician can insert and remove disks, but the computer is not acknowledging that an FDD is installed. Which of the following is MOST likely the problem?
    Floppy drive needs to be enabled in system BIOS.
  27. A technician plugged in an external HDD. A message appears and shows that the device can perform faster. Which of the following will cause this message?
    The computer has USB 1.1 ports.
  28. A technician is installing a video card on a PC. The PC has an existing onboard video card. After the new video card is installed it will not display an image. Which of the following is MOST likely the problem?
    The onboard video card needs to be disabled in BIOS.
  29. Which of the following is the speed a 1333MHz FSB processor will operate at if the FSB of the motherboard is 1600MHz?
    1333MHz
  30. Which of the following processor specifications should be used to reduce power consumption?
    45W
  31. A user states that their laptop keyboard is erratic and does not always recognize keystrokes. Which of the following should the technician check FIRST?
    Cable connection between the keyboard and motherboard
  32. A user states that the mouse pointer on their laptop seems to jump around erratically and repositions the cursor while they are typing. Which of the following is the MOST likely cause?
    The user is inadvertently swiping their palm across the touchpad.
  33. A user states that their laptop touchpad is no longer responding. Which of the following should the technician check FIRST?
    The touchpad has been turned off.
  34. A PC user has purchased a new video card that meets the video RAM requirement for the installation of a new version of accounting software. The card will not insert in the PC. Which of the following could be the problem presented with the new video card?
    The PC does not have the correct slot.
  35. Which of the following RAID levels would be MOST effective at providing fault tolerance given three hard drives?
    RAID 5
  36. When a secondary PATA hard drive is installed on the same chain as another device, it is not recognized by the system at POST. Which of the following MUST be done to ensure the new drive is recognized properly?
    Set the jumper on the secondary drive to the slave position.
  37. A user reports that each time their computer boots up the user needs to set the correct date and time. Which of the following would MOST likely remedy this problem?
    Replace the CMOS battery
  38. A user states that their desktop cannot power on. The desktop was just shipped from overseas. Which of the following is the MOST likely cause of this problem?
    The voltage selector switch on the power supply is in the wrong position.
  39. A display on a laptop has become very dim, almost unable to be seen. Which of the following components is the MOST likely cause of this problem?
    Inverter board
  40. A laptop stops during the boot process and displays an error that says the 'power supply connectedwill not allow for proper charging'. Which of the following is the MOST likely cause?
    Adapter does not supply enough wattage.
  41. A technician plugs in a machine and notices it will not power on. The technician verifies the wall socket is powered on and that the components in the machine were tested prior to assembly. Once all connections on the motherboard are verified, which of the following would be the NEXT step?
    Check the voltage selector switch on power supply.
  42. A user is reporting a loud grinding sound when the machine is powered on. The machine loads into windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?
    Bad fan
  43. A user wants to be able to receive help from a coworker that is located outside the company's local office. Which of the following MUST be enabled to allow the user to watch and interact with the coworker simultaneously?
    Remote Assistance
  44. A new floppy drive was just installed into a PC. The drive powers on at system boot but the status LED does not turn off during operation. Which of the following is MOST likely the issue?
    The FDD cable was installed incorrectly and needs to be flipped.
  45. Which of the following is the MOST likely choice used on an external hard disk enclosures?
    FireWire
  46. A technician has a PC with a Quad-Core CPU which refuses to show multiple cores within Windows Vista. Which of the following is the FIRST step the technician should take?
    Enable Multi-Core Processing in the BIOS.
  47. A technician is trying to install Windows XP Professional x64 edition on a Pentium 4 based system. The installation refuses to complete multiple times. Which of the following is the MOST likely reason for
    the problem?
    Pentium 4 systems are not 64-bit enabled.
  48. Where can a user find the System32 folder on a Windows Vista x64 system?
    C:\Windows\System32
  49. A Windows Vista machine is hosting a shared company spreadsheet. The file has been configured for Full Control on the entire Accounting user group. However, the Modify and Read & Execute options were left with Deny checkmarks. Will the users be able to access the file?
    No, since Deny rules always take precedence over Allow rules.
  50. A technician has replaced a video card with another manufacturer's video card. The driver installation does not complete. Which of the following steps should the technician take FIRST?
    Roll back the driver.
  51. A user states that when the user copies files from 'My Documents' to a network share, the files are no longer available locally. Which of the following BEST describes the reason the files are no longer visible?
    The user moved instead of copied the files.

What would you like to do?

Home > Flashcards > Print Preview