SNCO Test 3

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  1. Self Concept contains
    Self, Self Esteem, Personality
  2. Self means
    Things we know about ourselves
  3. Self Esteem means
    How we feel about ourselves
  4. Personality is
    How others see us
  5. Negative Self Concept
    Can lead to poor performance
  6. Positive Self Concept results in
    Increase work effectiveness
  7. The three Ego States are
    Parent, Adult, Learn
  8. The Ego Status "Parent" is
    The Taught concept
  9. The Ego Status "Adult" is the
    Learn concept
  10. The Ego state "Child" is the
    Felt concept
  11. What Ego Status uses the 5 "Ws" to evaluate and learn
  12. The three transactions used for communication are
    Complimentary, Crossed, Ulterior
  13. The transaction where the transmitted and received message are from the appropriate ego state
  14. The transaction where the response was from ego state that the sender did not expect
  15. The transaction where two or more egos has hidden or ulterior pshyco meanin
  16. The four life positions are
    Im okay your okay, Im okay your not okay, Im not okay your okay, Im not okay your not okay
  17. The life position where individual has bad opinion of self but is ok with others is
    Im not okay your okay
  18. Life position where suicide is highest
    Im not okay your not okay
  19. Life position in which one over delegates and is unavailable to team
    Im not okay your okay
  20. Verbal or non verbal communication which causes good or bad feelings in individual
    Recognition techniques
  21. What stroke (recognition) builds confidence, encourages repeat good performance, builds morale
  22. Helps develop emotional healthy people and sense of okayness
    Positive strokes
  23. This stroke involves scolding, put downs, and is a demotivator
    Negative Stroke
  24. When use properly positive strokes can reinfornce and negative strokes can correct; this is focused on the behavior not the person
    Conditional strokes
  25. Sends mixed strokes; positive and negative strokes in one message
    Mixed conditional strokes
  26. Over using positive strokes when not earned can make positive strokes hallow this is referred to as
    Plastic Strokes
  27. The six different types of time structuring are
    Rituals, pasttimes, intimacy, activites, game playing, withdrawl
  28. This time structuring is done day to day with no thought
  29. Sports and Hobbies are examples of
    Past times
  30. THis is the most risky time structure; but is also the most rewarding
  31. Time structure that is goal or work oriented
  32. Often makes somone feel bad
    Game playing
  33. Should not be used to avoid problems
Card Set:
SNCO Test 3
2012-03-14 03:29:32
Transactional Analysis

AF SNCO Behavioral Analysis
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