Chapter 6 new part 2

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juyuan
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142405
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Chapter 6 new part 2
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2012-03-19 00:01:38
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New chapter part
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New chapter 6 part 2
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  1. 61) LaTasha is a high performer. Recently, her organization has begun to provide recreational facilities, an on-site day care, and stock options for all employees. What is wrong with these new programs? Will they likely motivate LaTasha to a higher level of performance?
    No, they won't motivate her. They are group rewards not tied to her performance,
  2. 62) All of the following are methods firms are using to establish closer connections between individual performance and pay except which of the following?
    Linking pay increases for all employees to a specified percentage increase in productivity
  3. 63) What guideline should a firm follow to attain the greatest motivational impact from a new awards programs?
    Use awards infrequently
  4. 64) The financial officer at Stocks R Us demands that his brokers take risk in their stock suggestions. Recently, he had to reduce the portfolio of a broker who missed the mark on a stock (the stock went down). "I must punish undesirable behaviors," he thought to himself. What will the financial officer's actions do?
    Reinforce undesirable behaviors in his brokers
  5. 65) A manager who encourages initiative by reminding employees that their failure means organizational failure should do something different. What should he do?
    Imply his joint stake in the work failure
  6. 66) What is a possible response of a manager to behaviors exhibited by employees?
    Ignoring
  7. 67) What does the rewarding approach to changing behavior involve?
    Linking desired behaviors with employee-valued outcomes
  8. 68) An employee's performance is at a level that is not desirable. After reprimanding, what should you do next?
    Describe the behaviors you expect
  9. 69) When a manager keeps expectations higher than his subordinates' best performance and continually informs them that with a little more effort they can do it, what will the subordinates likely do?
    Probably burn out because although they try, they never reach the shifting expectations
  10. 70) When an employee does not perform at the level you had hoped, what steps (in order) should you take to extinguish the unacceptable behavior and replace it with an acceptable one?
    Reprimand, redirect, reward
  11. 71) An employee is late to work. This is her first time. What should you do first?
    Talk to her about how tardiness is not a behavior you accept.
  12. 72) In the process of trying to improve your employee's behavior, you say to her, "What I'd like to see you do is contact each of your clients personally before you begin to enforce a policy change. That way, no one is surprised. Will you do that next time?" Which of the guidelines for improving behavior have you just followed?
    Redirect
  13. 73) When transforming acceptable into exceptional behavior, what should a manager do?
    Reward each level of improvement
  14. 74) What is praise from a boss?
    Extrinsic outcome
  15. 75) If you feel that you have an interesting and fulfilling job, you are experiencing what type of motivation?
    Intrinsic motivation
  16. 76) A manager remarks, "No matter how many external rewards we give our employees, if they find the work to be uninteresting and unfulfilling, performance will suffer." Should you agree or disagree with your boss?
    Agree
  17. 77) You paint the eyes on Barbie dolls. This is all you do. What you do has little impact on other jobs in your work unit. In this job, what will you likely experience?
    A low level of meaningfulness of work and low internal motivation
  18. 78) A college professor believes her teachings in her management course influence the lives of her students. Which core job dimension is demonstrated?
    Task significance
  19. 79) Which of the following job changes results in increased autonomy, task identity, and feedback?
    Established client relationships
  20. 80) The likelihood a reward will actually reinforce a specific performance-enhancing behavior depends on the extent to which the reward recipient (1) actually values the specific reward, (2) believes the reward allocation process was handled fairly, and (3) receives the reward in a timely manner. Which statements are correct?
    A) All the statements are correct.
  21. 81) According to the hierarchical needs model, needs are organized into which hierarchy?
    Physiological, safety, belongingness, esteem, and self-actualization
  22. 82) According to the manifest needs model, needs are organized into which hierarchy?
    Achievement, affiliation, and power
  23. 83) Which of the following does not apply to individuals with high institutional power needs?
    They enjoy work and accomplishing tasks in a random manner.
  24. 84) If you were designing a reward program for your employees, what assumptions could you make?
    That a cafeteria-style incentive program would probably be successful
  25. 85) What did one research study on computer programmers suggest about what programmers wanted to be rewarded for and what managers thought programmers wanted to be rewarded for?
    Their views were differentprogrammers valued rewards that were controlled by their immediate supervisors, for example, praise.
  26. 86) A manager at a local fast-food restaurant decides to motivate all his employees by allowing them to eat the food free of charge. Will this reward motivate employees?
    This might work for some employees, but it might not work for others.
  27. 87) In equity theory, what is important?
    Social comparison of rewards and efforts
  28. 88) Gambling uses which form of the reward reinforcement schedule?
    Partial reinforcement
  29. 89) What is an overall conclusion related to motivation?
    If people do not work hard, it is because they do not believe rewards are related to hard work.
  30. 90) What is an overall conclusion related to motivation?
    Both the employee's satisfaction and performance should be of equal importance to the mana.ger

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