1. A psycological concept that examines the mind of the individual and why he or she exhibits a certain type of behavior.
2. Exploring managerial concepts that induce employees to act in a consistent, expectant way.
How is the Classical School of motivation organized?
Motivation comes from management with clearly defined rules and tasks.
How is the Human Relations School of Motivation organized?
Tied to how workers were treated by their supervisors.
How is the Behavioral School organized?
It puts emphasis on importance of manager and leader behavior that influences motivation.
What was the Need Theory?
All people have needs whether they are physical or psycological.
What was Theory X and Theroy Y?
Theory X said management is responsible for organizing elements to achive an end. "Getting things done through other people"
Theory Y said management is responsible for organizing the elements of a productive organization.
What is the Achievement-Power-Affiliation Theory about?
Achievement seeks success through their own efforts.
Power is domination as a by product.
Affiliation is motivation by people that they know.
What is the Expectancy Theory?
If a certain amount of effort is put forth a calculated outcome will occur.
What is the Equity Theory?
It is affected by his/her perception of fairness and how employees are actually treated.
What is Theory Z?
It attempts to integrate the best of both X and Y
What was the primary goal in early desings?
According to Taylorism how were most people viewed?
As unmotivated and lazy
Where did the most current changes in job design come from?
Job Satisfaction Surveys
What percentage of people are happy with their job?
What demographic of people are most dissatisfied with their job?
Where did the Job Design Theory come from?
Hawthorne studies at Western Electric
Replaced Taylor's portrait of workers
Who came up with the Motivation-Hygiene Theory?
Hygiene factors such as pay, supervision, physical conditions, and interpersonal relationships do what?
The do not motivate people, merely prevent workers from becoming dissastisfied.
What are some motivators?
Responsibility, recognition, and opportunities for achievement and growth.
What does the Hygiene Theory assume?
That workers will be motivated when their hygiene needs are met
What act had the most impact?
Americans with Disabilities
What is leadership?
A process that effectively accomplishes organizational goals.
Leadership in public bureaucracies is a...
This is where the person recognizes the leader's right to make the request?
This is the threat of adverse outcome..
This is the trust in leader's judgement that envokes compliance without explaination...
What is the Behavioral Model?
It focuses on how leaders interact with their subordiantes
In Fiedler's Contingency Model leadership is constrained by 3 factors...