-
which of the following would be a part of a funeral director's individual/personal ethics
professionalism
-
which of the following is a rule of ethical conduct that is found in most major religons?
the Golden Rule
-
which of the following is considered unethical publicity for a funeral director?
misrepresentation in warranties
-
declaration or public statement of professional standards of right & wrong conduct defines an
code of ethics
-
the ethical funeral director should NOT
advise each family what casket they should select
-
with respect to the funeral industry, private & govermental agencies are examples of
allied services
-
which of the following is desirable characteristic of an ethical funeral director?
compassionate
-
with respect to the pre-need funeral arrangements, all of the following records should be kept on file at the funeral home except?
preferences of family members who have not signed the contract
-
with personal effects of deceased in his custody, the ethical funeral director should not
place them in a bag & leave them in the prep room
-
law is defined as
rules that govern society
-
in regard to an ethical funeral directors relationship with his competitors, which of the following is considered a proper goal
cooperation
-
the set of values, ideas & opinions of an individual or group is known as
philosophy
-
when a funeral director makes funeral arrangements with a family, he should
be factual & knowledgeable
-
with respect to ethics, the term citizenship refers to
the behavior or character of an individual viewed as a member of society
-
which of the following is an ethical obligation that a funeral director owes to his professional association
participate in continuing education
-
which of the following is an allied professional or service that the ethical funeral director is professionally concerned with
organ donation
-
in regard to employer-employee relationships, the ethical funeral director should
provide thorough training
-
which of the following consists of the rules, ideas, and the beliefs shared by members of society for living & dying, which are learned directly or indirectly
culture
-
a philosophy that does not focus on the worship of a god or gods is considered to be
non-theistic
-
the branch of philosophy dealing with values relating to human conduct, with respect to the rightness & wrongness of certain actions & to the goodness & badness of the movtives & ends of such action is
ethics
-
in choosing your source supply of caskets, the most important qualification of the manufacturer is
a policy of standing behind their product
-
principles of morality, including both the science of good & the nature of right is
ethics
-
in regard to professional boards, the ethical funeral director should not
only abide by the rules that he agrees with
-
which of the following is not considered ethical in regard to the deceased body
allowing a personal friend to watch the embalming procedure
-
the cultural heritage or identity of a group, based on factors such as language or country of origin is known as
ethnicity
-
what is good & moral in in business transactions is the definition of
business ethics
-
a stage of moral development in which the expectations of the social group (family, community, & nation) are supported & maintained is known as the
conventional stage
-
in reference to ethics, advice given to someone else to help them with a problem is termed
counseling
-
which of the following should not be discussed in the funeral arrangements conference
educational programs
-
if a funeral director receives the remains from another funeral home & the conditions are below standard, he should
attempt to make the remains presentable before viewing
-
when making pre-need arrangements, a good ethical practice is to
secure all funeral home records in a safe place
-
fidelity to moral principles is the definition of
intergrity
-
a term that is synonymous with ethical, and that refers to the customs, values & standards of practice of a group, age, or theory intended to be timeless is
moral
-
a philosophy that focuses on the worship of a god or gods is called
a theistic philosophy
-
when with a family during an arrangment conference, it is good ethical practice to
provide the family with documentation of all business transactions
-
in regards to competitive relationships, which of the following is not a good ethical practice
defamation of competitor
-
which of the following is not a good example of ethical employer-employee relationships
favoritism
-
according to Kohlberg, stage of moral development in which the individual considers universal moral principles which supersede the authority of the group is called
post-conventional stage
-
Kohlberg's stage of moral development in which moral reasoning is based on reward & punishment from those authority is the
pre-conventional stage
-
Kohlberg's stage of moral devlopment in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them is the
pre-moral stage
-
a culturally entrenched pattern of behavior made up for sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs & feelings is known as
religon
-
moral principles that vary with circumstances are referred to as
situational ethics
-
which of the following is not good ethical behavior in regard to treatment of the deceased
necromania
-
which of the following is not an allied profession or service to the funeral industry
banking professional
-
which of the following denotes good professional ethics in community relationships
speaking to a local church group
-
which of the following is not a good personal ethical trait
infidelit
-
beliefs that are held in high esteem are
valuees
-
which of the following is a consideration in the funeral director's community relationships
the funeral directors relationship with the clergy
-
which of the following terms means related, as in related professions
allied
-
a system or code of morals of a particular philosopher, religion, group or profession is called
code of ethics
-
maintaining discreet client relationships would fulfull what ethical practice
confidental responsibility
-
all of the following statements are true of ethics EXCEPT
that ethics are imposed externally
-
all of the following are true of laws EXCEPT
they are imposed internally
-
an ethical funeral director is expected to be knowledgable & give factual representation of all of the following EXCEPT
all known religious practices
-
which of the following terms is defined as having a sense of honor, and fair dealing?
honesty
-
a reason or desire that acts as a catalyst to spur one to a specific action is called
a motive
-
which of the following is an example of unethical publicity
fraudulent promotion
-
which of the following is a reason to have continued education in funeral service
good for self improvement
-
which of the following would be an ethical obligation to your professional association
to share time & talents
-
all of the following would be considered part of a funeral directors individual/personal ethics EXCEPT
his or her relationship to allied professions
-
the ethical funeral director should
provide professional service to all who apply
-
all of the following ethical standards apply to the deceased while under care of the funeral home or embalming service EXCEPT
embalming should be completed as quickly as possible without regard to proper case analysis
-
all of the following would be considered an allied service EXCEPT
the public agency
-
when dealing responsibly with the media, an ethical funeral director should
be discrete in the info he/she releases
-
all of the following would be considered components of an ethical funeral directors employer-employee relationship EXCEPT
the employees religious background
-
which of the following is a good ethical behavior in regard to treatment of the deceased
cleanliness to the prep room
-
which of the following is an ethical consideration in regard to the care of the deceased body
entrusted care by the family
-
all of the following would be considered fiducary components of prefunded funeral arrangements EXCEPT
maintaing the privacy & security of the arrangments
-
in regard to employer-employee relationships, the ethical funeral director should
provide enviormentally safe working conditions
-
which of the following would be the best example of ethnicity
jewish
-
with regards to colleagues, an ethical funeral director should be willing to do all of the following EXCEPT
share profits with less fortunate funeral directors
-
in maintaing high standard of conduct with a competitor, the funeral director would be wise to
respect the bereaved familys choice of a funeral establishment
-
in recongnizing ethical standard in his professional responsibility to the press, the funeral director
must excercise discreation in releasing confidental info
-
which of the folloiwng is considered to be a component of a funeral directors individual relationship
his/her relationship with family
-
if a person complies with the laws of his/her community soley because of fear of going to prison, which stage of Kohlbergs moral development are they complying with
the pre-conventional stage
-
the state attorney general of a given state requires $10 fee for each pre need contract written, this would be an example of
a law
-
all of the following examples of Kohlbergs stages of moral development EXCEPT
the moral stage
-
if a person considers universal moral principle to supersede the authority of the group, he/she is complying with which of Kohlbergs stages of moral development
the post-conventional stage
-
ethics is probably best defined
as the discipline dealing with moral duty & obligation
-
in his ethical obligations to various professional associations, the funeral director should
urge professional solidarity
-
when a funeral director has a dead human body in his care, he is properly termed a
custodian
-
when a funeral director has the personal effects of a dead human body in his possesion, his is properly termed a
bailee
-
a person appointed by the court to oversee the estate of an instate is called
administrator
-
a personal representative of the decedent appointed in the will to carry out the provisions of the will is called
excecutor
-
the right to sue the federal gov. is derived from
the federal claims act
-
a written disposition of property, real or personal, to take effect after death of an individual is called
will
-
when a person dies without a will he is said to die
intestate
-
a person who dies leaving a valid will is called a
testator
-
an addition or modification of a will is known as
codicil
-
the filing & proving of the will following death is called
probate
-
a contract that is of no legal effect is
void
-
a contract that may be set aside by at least one of the parties is
voidable
-
a contract which is enforcable by the court is
valid
-
you recieve an offer in the mail containing no stipulations as to the acceptance, and you decide to return your acceptance by mail. the agreement is complete when the acceptance is
placed in mail by the offeree
-
one who induces another to enter into a contract as a result of an intentionally or recklessly false statement of material fact is guilty of
fraud
-
a private or civil wrong, either intentional or caused by negligence, for which there may be action for damages is
tort
-
a term involving a relation of trust of confidence is
bailment
-
a breach of the duty of care one individual has toward another is called
negligence
-
the max amount of interest that may be charged is called
contract rate
-
any rate of interest above the max rate allowable by law is said to be
usurious
-
a contract in which the terms have not been fully perormed by all the parties is said to be
executory
-
a contract in which undue influence was proven is considered
voidable
-
the laws of city councils are called
ordinances
-
the power or authority which each court has to hear cases is called its
jurisdicition
-
in order to be enforcable, a valid contract must meet which of the following requirements
- 1. mutual agreement
- 2. competent parties
- 3. supported by considerations
- 4. lawful purposes
-
a contract under seal is called
formal
-
mutual mistakes as to the existence of the subject matter renders a contract
void
-
the election to void a contract is called
disaffirmance
-
a restatement of one's willingness to be bound by his promises made during minority is called
ratification
-
a contract made by a legally declared insane person is
void
-
a contract made by a person who is intoxicated, but aware of the consequences of his/her actions is
valid
-
whatever the promiser demands & receives as the price for his promise is called
consideration
-
when one promises to refrain from doing something, his conduct is known as
forbearance
-
the statue listing certain classes of contracts which must be in writing to be enforcable is called the
statute of frauds
-
the means whereby one party conveys his rights in a contract to another who is not a party to the original contract is called
assignment
-
the substitution of a new party for the original party who is to perform is called
novation
-
when one party to a contract breaches it, the other party has the right to sue for breach of contract, but he must exercise this right within the time fixed by a statute which is called
statute of limitations
-
customs which have come to be reconginzed by the courts as laws decribes
common law
-
a contract made by an insane person who has not been declared so judically is
voidable
-
the damages awarded an injured party in a contract in which the injured party is entitled to compensation for the exact amount of the loss are called
compnsatory damages
-
written instruments drawn in a special form, which can be transferred from person to person as a subsitute for money or as insturments of credit, are called
negotiable instruments
-
an unconditional written promise made by one person to another, signed by the maker, engaging to pay on demand or at a fixed future time, a sum certain in money to order or to bearer is a
promissory note
-
a draft drawn on a bank & payable on demand is a
check
-
the contract between a principal & a agent creates a relationship called
agency
-
an association of individuals united for a common purpose & permitted by law to use a common name & to change its members without dissolution of the association is an
corporation
-
a corporation has a distinct existence seperate & apart from the existence of its individual members which is known as
entity
-
the owners of a corporation are known as
stockholders
-
the right to declare dividends depends upon the discretion of the
board of directors
-
the profits of a corporation belong to the corporation until set aside by the directors for distribution as
dividends
-
all physical items that are not real property are classified as
personal property
-
anything that may be owned, possessed, used or disposed of for a price is called
property
-
land, timber, minerals, buildings, and other manmade property permanently attached to land are called
real property
-
property rights consisting merely of evidences of ownership of property, such as copyrights, checks, notes & stocks are
intangible personal property
-
personal property which can be seen and touched is
tangible property
-
the law whose purpose is to compenstate the aggrieved, not to punish the wrongdoer is
tort law
-
when the duty of care that a motorist owes other motorist & pedestrians is breached & results in injury or damage to another, that motorist has commited a
tort
-
the extinction or withdrawl of a legacy by an act equivalent to revocation is called
ademption
-
a will written entirely by the testator with his own hand is properly termed a
holographic will
-
a proportional reduction of a legacy when the funds or assets out of which such legacy are payable are non sufficent to pay it in full is
abatement
-
the condition of an estate of a deceased person which is unable to pay the debts of the decedent and the estate is referred to as being
insolvent estate
-
of the following, under normal circumstances, the ones having the primary right to control final dispostion of a deceased person is
child of legal age
-
when a dead human body is in the mortuary, the funeral home is said to have
actual custody
-
perjury is
false testimony
-
a docment which defines the relationship of the gov. itself and of the citizens is
consititution
-
in the field of business law, the most important statute is
the Uniform Commercial Code
-
a permanent order, issued by a court, forbidding activities, which would be detrmental to other is
an injunction
-
to read the charge of an indictment is
to arraign
-
defamation of character by spoken words or gestures is
slander
-
laws enacted by legislative bodies ar
statutes
-
in the state court, the chief officer is
the judge
-
a temporary order forbidding a certain action is
a restraining order
-
the court having sole jurisdiction over estates is
the probate court
-
common law is based on
customs
-
parol evidence is
spoken words
-
a formal written command issued by a court of law
a writ
-
the failure to volunteer or reveal info not requested is termed
concealment
-
which of the following is not a type of inferior state court
juvenile court
-
laws passed by local gov. are
ordinances
-
the doctrine of stare decisis is concerned with
case law
-
a court of original general jurisdiction is
a trial court
-
the law of the land in the US is the
U.S Consitution
-
what is right & just refers to
equity
-
the party to institutes a court action is the
plaintiff
-
the highest court of the land in the US is the
U.S Supreme court
-
the highest court of a state is the
state supreme court
-
a process may be reerred to as
a summons
-
the decision of a jury is the
verdict
-
a federal court of appeals is
an appellate court
-
common law developed in
England
-
rules of civil conduct commanding what is right & prohibiting what is wrong defines
law
-
law which is concerened primarily with those rules of conduct involving financial transactions between individuals or legal entities is
business law
-
orders & decrees from gov. agencies which have the force of law is considered
administrative law
-
a contract made by a person who is so intoxicated as to be unaware of the consequences is
voidable
-
a news paper advertisment can be an offer if it shows
intent
-
an expressed willingness from a person to enter into a contractual agreement is
an offer
-
which of the following is a mistake tha does NOT render an agreement defective
terms of the contract
-
to cancel or annul or avoid a contract is to
rescind
-
a person below the adult age is
a minor
-
laws that are designed to protect or prevent any individual from controlling a large share of a market or products are
antitrust laws
-
a contract made with which of these people would be considered void
judically declared insane person
-
a change in parties with the formation of a new contract is
novation
-
the violation of the terms of a contract is referred to as
breach of contract
-
a term for blood kin is
consanguinity
-
the right a minor has to avoid a contract is termed
disaffirmance
-
generally, a minor is fully liable for his/her
torts
-
which of the following is not a necessary
movie ticket
-
the Statute of Frauds states that for contracts classified under this statute to be enforceable they must be
written contracts
-
a term which means the transfer of ones duty alone without transfer of rights is
delegation
-
usury is a term which refers to
excess interest
-
a breach of contractual obligation other than money is
default
-
a term which means a fact that could alter ones decision to enter into a legal biding contract is
a material fact
-
contracts in which fraud is proven are considered
voidable
-
price fixing agreements are
illegal
-
oral contracts are
spoken
-
an offer is rejected by
a counteroffer
-
the party who makes the offer is the
offeror
-
which of these is a necessary
medical bill
-
a contract whose terms have been fully carried out is
executed
-
a contract must always be
an agreement
-
a contract which is based upon acts being done in consideration for a promise is called a
unilateral contract
-
a contract in which the duties & obligations assumed by the parties are not verbalized but indicated by their actions is known as
an implied contract
-
a contract in which the parties make known their intentions by words is
an express contract
-
a contract whic is written so that either party may consider it as a joint obligation or a group of individual obligations is
a joint & several contract
-
caveat emptor means
let the buyer beware
-
when a buyer takes actual possesion of goods which have been offered for sale, this action is called
an acceptance
-
goods which are owned by the seller & are physically in existence at the time of the contract are known as
exsisting goods
-
when the buyer makes a selection of goods which are to be purchased from the seller, the goods are classified as
identifiable goods
-
goods of homogenous nature which are sold by weight or measure are known as
fungible goods
-
bailment in which the bailee does not recieve any compensation is
gratutious bailment
-
resonable care, under the circumstances, is a required standard in ordinary bailments by the
bailee
-
a carrier owned by a shipper for the purpose of shipping its own goods is
a private carrier
-
a document of title which sets forth the contract between the shipper & the carrier is the
billing of lading
-
the deposit of tangible personal property as security for some debt or obligation is
a pawn
-
in a bailment, the person who retains title but gives up possessions of the goods is the
bailor
-
in an auction, goods which are offered for sale that cannot be withdrawn are classified as
goods offered without reserve
-
a carrier that transports goods or persons for all who apply for the services & without discrimination is called a
common carrier
-
indorsements of commercial paper inculude which of the following
- 1. blank indorsement
- 2. qualified indorsement
- 3. restrictive indorsement
-
the person who signs a promissory note & is obligated to pay at maturity is called the
maker of the note
-
a sealed written contract usually issued a corportation, a municipality, or a gov. which contains a promises to pay a sum certain in money at a fixed or determinable future time is
a bond
-
a check that a bank draws on its own funds & is signed by a responsible bank official but may be used by anyone to pay a debt is
a cashiers check
-
an indorsement which limits the liability of the endorser is called a
qualified indorsement
-
factors del credere are
commission merchants
-
the most common method of creating an agency is by
appointment
-
an individual who brings together contracting parties is called a
broker
-
the party appointed by another to act in his/her name in forming contracts with a third party is
an agent
-
the party who appoints an agent is the
principal
-
oen who recieves possesion of another's property for sale on commission is
a factor
-
an agent that has been appointed by a sealed written authorization which states that the agent is to act in the prinipals behalf is
an attorney in fact
-
a principal owes which of the following duties to the agent?
compensation
-
an agent owes which of the following duties to his principal
loyalty & good faith
-
an agency is terminated by operation of the law if which of the following conditions occur
death or incapactity of either principal or agent
-
ownership of corporate stocks is represented by
stock certificates
-
an advantage to a corporation is
limited liability
-
a gift of personal property received thru a will is a
bequest
-
a nuncupative will is a
oral will
-
the right that one person has to use the property of another for special purpose is known as
an easment
-
a charge against another property as security for a debt or claim is
a lien
-
the power of goverment to tae private property against the objection of the owner for a public purpose is
eminent domain
-
a lien or mortgage against real property is
an encumbrance
-
which of the following is classified as a movable personal property
furniture
-
the person who receives the proceeds from an insurance policy is called the
beneficiary
-
a written insurance contract is
a policy
-
a reducing term insurance policy plus savings account is called
an endownment policy
-
a life insurance policy in which premium payments continue to death or until age 100, which ever occurs first is
a whole-life policy
-
another term for the insurer is
underwriter
-
ther person protected against a loss is the
policy holder
-
the consideration of an insurance policy is
a premium
-
in regards to the no property theory, the dead body was under the control of
the church
-
the power to adopt laws for protection of the public is
police power
-
an action to recover possessions of property unlawfully detained is
replevined
-
the term synonymous to a dead body is
corpose
-
the major source of mortuary science law is
common law
-
a dead human body used for anatomical study is
a cadaver
-
the most positive sign of death is
decomp
-
the legal status of a dead human body known as the property theory is
never used in this country
-
quasi-property means
almost property
-
the law states that every person has a right to a
decent burial
-
embalming is a form of
mutliation
-
a trade embalmer acts as
an independent contractor
-
another term for autopsy is
necropsy
-
exhumation is a term for
disinterment
-
a funeral homes family car is considered a
private carrier
-
a probate court is concerned with
wills
-
a dead human body is said to be
quasi-property
-
a dead human body
is not property in a real sense
-
as a rule, the right of decent disposal belongs to the
surviving spouse
-
with regards to a dead human body, the courts have adopted a
quasi-property theory
-
a surviving spouse may avoid being written out of a will by invoking
the inheritance statute
-
the method of dividing an intestate estate where a class or group of distributees take the share which their deceased should have been entitled to & not as so many individuals is distribution of
per stirpes
-
a person receiving a gift of real estate in a will is a
devisee
-
which of the following is not considered to be consanguineous
the wife
-
the person who is the beneficiary of personal property by a will is the
legatee
-
an oral will stated to a witness is a
nuncupative will
-
a contact is legally enforacble agreement between
twoo or more legally competent persons
-
another name for a prosecutor is
district attorney
-
the requirement for a valid offer includes which of the following
- 1. it must appear seriously intended
- 2. it must be communicated to the offeree
-
the two essential elements of a contract are
- 1. there must be an offer
- 2. there must be acceptance
-
duress is classified according to the nature of the threat as
- 1. physical duress
- 2. emotional duress
- 3. economic distress
-
parties who acquire rights superior to those of the original owner is known as
holder in due course
-
a foreign corporation is one that is charted in
another state
-
for certain contracts to be enforcable they must be in writing according to the statute of frauds, they include
- 1. contracts for sales of $500 or more
- 2. contracts that cant be completed in one year
-
a sale is different from a contract to sell in that in a sale
the title & the item are transferred upon completion of the transaction
-
accord & satisifaction is an agreement made & executed in satisfaction of the rights one has
from a previous contract
-
a crime usually punishable by death or incarceration in a penitentiary for more than one year is a
felony
-
damages in excess of those required to compensate the plantiff for wrong done are
punitive
-
courts that handle divorce & child custody cases are known as
domestic relations court
-
a punishable offense against society is defined as a
crime
-
for the average citizen, the most important courts of the state court system are the
courts of original general jurisdiction
-
a contract in which two or more people individually agree to perform the same obligation is called
several contract
-
the power or authority which each court has to hear cases is called
jurisdiction
-
a contract in which two or more persons are bound both jointly & individually is known as a
joint & several contract
-
a partner who takes no active part in the management of the business, but who possibly, may be known as a partner is a
silent partner
-
courts concerned with delinquent, dependent & neglected children are called
juvenile courts
-
a life insurance policy which continues until the death of the insured is
whole life
-
courts that have exclusive jurisdiction of bankrupcty matters, claims against the US, & patent & copyright cases are defined as
special federal courts
-
a partnership engaged in the buying & selling of merchandise is an
trading partnership
-
failure to excercise resonable care toward another party is known as
negligence
-
an action to recover possesion of property unlawfully detained is termed
replevin
-
the failure to perform with ability & care normally excercised by people in the profession is known as
malpractice
-
laws designed to prevent one individual or group from controlling too large a share in the market for a product are called
antitrust laws
-
corporations formed by individuals to perform some non govermental function are called
private corporations
-
the recorder in state & federal courts is the
clerk
-
a partnership in which one partners liability is limited to a capital contribution only is a
limited partnership
-
persons who sign a promissory note & obiligate themselves to pay at maturity are called the
makers
-
a contract in which undue influence was proven is considered
voidable
-
with respect to the funeral industry, private & governmental agencies are examples of
allied services
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