Final Exam

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  1. The racial/ ethnic group with the fastest growing population is
  2. According to the authors reseach, women earn about how much in comparison with Men?
  3. Providing people with assistance to minimize the need to remain apart from others is termed
  4. which feature makes social work inique among the helping professions?
    The broad focus on renas for change
  5. The authors conceptualize the need for anaalysis through exploring which 3 factors
    Problem, Population, Arena
  6. Starting organization or community change involves
    research, athering historic information, organizing and coordination
  7. when narrowing down data and information, which type will be most useful?
    data on overlaps between these categories
  8. compliling information on available services and local maps within a community is durectly related to atuding the
  9. according to the authors, a hurried and incomplete analysis may be
    worse than not completing analysis at all
  10. people in a community arent very aware or conseerned that law enforcement is eratic, public transportation is unreliable, and the schools are inferrior, this is most likley
    a condition
  11. The local family services coalition has gone on record that the amount of low income housing in a community is far too inadequate. The mayor has formed a task-force to study this. this is most likely
    a problem
  12. A "condition statement" must include information about the
    target population, geography,and difficulty facing the population
  13. major contributions to the professional knowledge base begin with
    journals, then books, then web resources
  14. when making data meaningfl for interpretation, comparative data
    generally more useful than single statistics
  15. in reviewing the liturture on an issue, a worker examines survey data on multiple community problems including health, childcare, and employment at one point in time
    time-series comparison
  16. a "standard comparisson" approach is wuseful when
    comparative data are unavailable
  17. when conducting a population analysis, which task below will most likely come last
    develop a working hypothesis of etiology
  18. an ongoing process that includes a continual commitment to learning, self-reflection and alerting the power inbalances in interactions best describes
    cultural humilty
  19. despite many requests from client, an agency refuses to hold a Kwanzaa celebration because not all of the participants are African American. this best exemplifies
    cultural incapacity
  20. "lifts all voices up so that they can be heard" describes which of the following feminist influences in reseacrh
  21. awareness of ones identity and the identity ascribed to them by the dominant society best describes
    double consciousness
  22. from Nortons "dual perspective" health workers, SW, and teachers would be part of the
    sustaining system
  23. "...allow for categorizing ones findings, make sense out of them, and turning seemingly unrelated bits of information into explanatory propositions...." defines
  24. when examining problems where human behavior is a factor, it is important to include studing about
    stages of growth and development in the population
  25. what tem is used to describe the belief that ones ethnic group is superior to others
  26. in the study of single black mothers with young children, Jackson and Scheines (2005) reseach suggested employment
    increases self efficiancy ans decreased depressive symptoms
  27. trying to identify the underlying causes of a problem is best known as
  28. simple, direct, linear cause-and -effect relationships are_____ when analyzing social, community, and/or organizational problems
  29. which statement below best describes reflects a hypothesis of etiology
    too few resources cause school dropouts
  30. the observation, "the community lacks a sense of cohesion; for the most part, people know few neighbors" is an example of a (n)
    contributing factors
  31. the hypothesis of etiology frames the change effort in a way that makes it
    focused and manageale
  32. when may the participants begin to perform an analysis of community and/or organizations?
    once a consensus on the hypothesis is achieved
  33. this type of community focuses on intimacy, relationships, and traditions
  34. schools, synagogues, mosques, or political entities are examples of community
  35. communities generally have both horizontal and vertical linkages. this means that they are ususally___ systems
  36. A local mayor states that "our city is like a bee-hive. we all work together towards our common community good" which analogy is whis
  37. which attribute below is the principle strength of systems theory
    systems theory provides a framework for analysis
  38. human and population ecologistics are ____ to su=ystems theories
    closely related
  39. in analyzing a community, a SW identifies the need for protection from violence as crucial for many residents. which Maslow needs category is this
  40. higher order needs, such as self-seteem and self actualization
    cannot be met until lower orders needs are met
  41. when people are oppressed because of prejudice and discrimination, which theory is the most direct tool for understanding it
    conflict theory
  42. very task oriented, this practice modality involves careful study and policy work. it is most directly as example of
    social planning
  43. when employing a framework for assessing a community the auhtors recomend that the framwwork should be used
    as an interactive guide
  44. when specifying boundaries for a popluation, underf risks
    researching too few people
  45. according to the authors, which approach is preferred when assessing need within a particular population
    use existing data
  46. according to the authors, when determining the community characteristics that is the most relevant and practical unit for the vast majority of interventions is at the __ level
  47. what is the term for a mental health clinics specific geographical domain
    catchment area
  48. a community has excellent parks and recreation facilities. which type of capital is this
    environmental capital
  49. acting in a culturally competent manner may be helped by
    examining incongruence between nurturing and sustaining systems
  50. "the social act of placing severe restrictions on a group of institution" defines
  51. ____ is intimately tied to values and may affect how person feels
  52. as local (horizontal) and extra-community (vertical) ties expand, what usually emerges
  53. No persistent pattern of power relationships within a community can be found. what type of structure is this
    amorphous structure
  54. often viewed as "the agency of choice" ____ agencies arose from religious and secular groups
  55. which type of agency is most likely to have the greatest influence that are external
  56. a team of case managers from different agencies meets every month in order to avoid duplicating services. this is most directly
  57. most core functions of our social order are carried out by
  58. which systems approach focuses n the internal aspects of organizations
    closed systems
  59. an individual is an organization who is well regarded for help presence, extraordinary personal heroism, and charm may be said to exercise
    charismatic authority
  60. Mertons "trained incapacity" menas that employees of bureaucracies may become incapable or
    meeting the real needs of clients
  61. which feature below is a criticism of scientific management
    the best way to do a job may be unique to the person doing it
  62. human relations theory was
    never intended to empower employees
  63. McGregors work implies that human services organizations would be wise to follow the guidelines of ___ since social work task are loosely defined
    theory X
  64. top administrators in a large welfare departmetn decides to thwart new mandates because theses will interfere with thier personal goals. this is an example of
    the iron rule of oligarchy
  65. one of the primary features of march and simons concepts of "bounded rationality" is that
    the quality of decisions is linked to the soundness of information
  66. in open-systems model, an organizations process, often referred to as its "technology" are known as
  67. which component of the open systems model is "cybernetic" and allows for adjusting the sstem
  68. in thier theory of political economy, Wamsley and zald defined "political" as the processes by which the organization
    gains power and legitimacy
  69. a new SW attending an organizational orientation is told "this is the way we do things here. it is an unwritten rule" this is an indicator of
    organizational culture
  70. which type f organization is mandated to promote the welfare of the people it serves
    human service organizations
  71. "to identify the agencys legal basis and reason for existence" is most closely tied to which task below
    identify corporate authority and mission
  72. A state legislator recieves an appropiation from federal governemnt in the form of a lump sum, and guielines for allocating the monies are left to the state. thies appropriation was most likely
    a block grant
  73. private agencies may sometimes be thought of as "quasi-public" because
    they often get funding from contracts and grants provided by governmental agencies
  74. donation of material goods to an agency is an example of
    in-kind contributions
  75. the boundary drawn byt he organization between eligible and ineligible clients is known as its
  76. an agency attracts many clients but only serves the best-fitting full-pay ones. this is called
    domain creaming
  77. "boundary control" the ability of the agency to reflect clients it does not want, tends to be greatest in the
    for profit sectors
  78. as a general rule, which type of regulatory body cerifies the operations of the whole organization
    accrediting bodies
  79. a community buys a computerized systems to enable agencies to share case information and provide better services. this tends to foster
  80. a good mission statement
    specifies problems, population served, and general outcomes
  81. when clients dont recieve entitled benfits due to rigid, even illogical rules, it is mose likely because of
    bureaucratic disentitlement
  82. a research examines an organization and discovers that no one is really in charge
  83. many studies over the years have identified as major factors that contributes to increased job satisfaction and decreased turnover. which factor is it
    role clarity
  84. in this managerial model, management is open to feedback and subordinates are allowed some self-direction on routine matters. which model is this
    the human relations model
  85. "timelines" in an organization is used to measure how long clients have to wait for service. which type of standard is this
    quality accountability
  86. a job description should be crafted and written from the
    job analysis
  87. in order to ensure that employees performance is appropiately monitored, a well-designed human resources system will have
    a performance-apprasial system
  88. defining participants includes
    indentiying the client system
  89. examing the system capacity for change include
    assessing general opennes and commitment to change
  90. when generating the working hypothesis about etiology (cause and effect relationships) the change agent should focus on
    the most significant contributing factors
  91. which phrase below will result in a working intervention hypothesis? "developing an adult day care program"
    will provide families with respide
  92. a person or group becomes part of the initiator system when they
    begin to take steps to bring change
  93. in community level change efforts, getting approval tends to be ___formal than when working in organizational settings
  94. the target population is
    sometimes the same as the client system
  95. "secondary beneficiaries" are known as the
    support system
  96. the "controlling system"
    has authority to approve implementation
  97. the organization or unit formally designated responsability for the area of the proposed change is
  98. the "implementing system"
    lies within the "host system"
  99. in general, the change agent system that gets things started is ___ the action system
    smaller than
  100. when examining the systems capacity for change, the SW needs to focus on
    team building and group development
  101. a change agent assesses the systems funding, staff, facilities, and equipment needed for a change to take place. this assesses the
    availability of resources
  102. a group recomends that a time-limited trial of a new intakes procedures be initiated within the welfare office to evaluate if this is wothwhile. this is a
    project change
  103. which type of change poses the greatest risk for the change agent
    personal change
  104. a group poses a change in how the caseworkers interview clients. if this is approched as a policy change, it may be enforced. if approched as a practice change, it may be
  105. after decisions have been made regarding who or what needs to be changed and what systems need to be involved the next step is
    selection of tactics
  106. the authors place a great deal of emphasis on understnading which context
    political and economic
  107. which factors do decisions makers often take into account, even before considering how urgent a needed change me be
  108. Lewins force-field analysis" approach compares
    supporting and opposing forces
  109. when assessing the oppositions, it is important to find out both the reason behind the opposition and the
    intensity of feelings
  110. the authors defines "strategy" as the
    overall-all efforts to ensure that a proposed change is accepted
  111. an intervention that is planned, to evoke sfecific reactions, involve interaction with others and goal oriented is
  112. which value is advanced by the authors when considering tactics
    careful, professional judgement
  113. if the target system opposes change and/or the allocation of resources and is not open to further communication, the best strategy is
  114. the steps needed to free client system members from real or percieved participation barriers defines
  115. a worker presents a well research and crafted presentation to the agencys board of dirctors that advances the need to greatly expand refugee services. this tactics is
  116. which tactic involes absorbing or including people from the target system into the action system
  117. when lobbying elected officials, it is important to be mindful that they have critical conserns about
    cost and social impacts
  118. a member of the action system insists that they fully support a change but secretly work against it. which tactic does this call for
  119. which strategy is most non-reversible and should not be considered as the first option
  120. intentially breaking a law (and insisting that it be enforced) is characteristic of
    civil disobedience
  121. both the host and the controlling systems are indifferent and could not care less about the change goal. the strategy approach should be
  122. whose rights take preseidence over the wishes of the action system
  123. according to the authors, implementation is
    a process
  124. when starting goals as outcome terms, one should include the target popluation
    boundary, and an expected result or outcomes
  125. in writing up a plan for intervention, the organizer provides specific details conserning procedures that will need to be followed this is
    process objectives
  126. according to the authors, a time frame is an outcome objective should not exceed
    a year
  127. the phrase "as measured by.." denotes a
    criterion for measuring ans objectives sucess
  128. process objectives identify the major components and
    an order to achieve the outcome objective in sequence
  129. when specifing a rsult for a process objective, it must
    be concrete and observable
  130. in order to avoid conflicts between "traditionalists" and "innovators" the authors recomend
    planning for overlap between the planners and implementers
  131. according to the authors, the critical issue of managing change efforts is
    keeping on the schedule
  132. when planning for change a interventions "bottom line" is if it
    improved the conditions or qulaify of life for the target population
  133. when compiling periodic reports, Rapp and poertner (2007) recommed writing for the
    uniformed reader
  134. a tool that incooperates theory into the developmetn and evaluation or problems is a
    a logic model
Card Set:
Final Exam
2012-04-08 05:00:36
Macro Theory

Macro-Theory & Practice
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