MIS MC ch10.txt

Card Set Information

Author:
isatonk
ID:
150081
Filename:
MIS MC ch10.txt
Updated:
2012-04-25 14:47:52
Tags:
UNT BCIS3610 test2 ch10 multiplechoice
Folders:

Description:
Review questions, multiple choice only, test 2, chapter 10
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user isatonk on FreezingBlue Flashcards. What would you like to do?


  1. A ________ is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function. A) business process B) critical path C) system flow D) test plan
    A
  2. Activities are ________. A) people or computer applications that are assigned to roles B) collections of procedures or processes C) collections of related tasks that receive inputs and produce outputs D) physical repositories or data repositories
    C
  3. A(n) ________ is a physical repository. A) inventory B) data flow C) resource D) database
    A
  4. In a business process, a role is ________. A) movement of data B) a physical repository C) a collection of procedures D) a collection of data
    C
  5. Resources are ________. A) movement of data from an activity to a repository B) collections of related tasks that receive inputs and produce outputs C) people or computer applications that are assigned to roles D) collections of procedures
    C
  6. Which of the following statements is true for business processes? A) A number of resources can be assigned to a single role. B) A data flow is a collection of tasks that receives inputs and produces outputs. C) A role determines the earliest date by which a project can be completed. D) A database is a physical repository, while an inventory is intangible.
    A
  7. In business process management, teams build a(n) ________ model that documents the current situation and then make the adjustments necessary to solve problems. A) anticipatory B) to-be C) forecast D) as-is
    D
  8. An as-is model ________. A) represents the ideal state of a business process B) contrasts the former and current states of a process C) documents the current situation of a business process D) indicates the desired outcome of a business process
    C
  9. In business process management, once the as-is model is created, the team must ________. A) create system components B) assess the results of the changes C) implement changes in the organization D) obtain feedback about implementation
    A
  10. Which of the following is an accurate representation of the steps in the business process management cycle? A) create components; model processes; implement processes; assess results B) model processes; implement processes; assess results; create components C) model processes; create components; implement processes; assess results D) implement processes; create components ; model processes; asses results
    C
  11. The BPM process begins with the ________ stage. A) create processes B) create components C) assess work flows D) model processes
    D
  12. A business process that crosses into multiple companies is known as a(n) ________ business process. A) multifunctional B) cross-functional C) interorganizational D) functional
    C
  13. Accounts payable is an example of the ________ scope of business processes addressed by business process management. A) cross-functional B) functional C) industry-wide D) interorganizational
    B
  14. A functional business process ________. A) crosses into multiple departments within a single company B) resides within a single business function in multiple companies C) crosses into multiple functions in multiple companies D) resides within a single business function in a single company
    D
  15. In cross-functional business process management, ________. A) BPM authority is shared by multiple companies B) BPM authority is shared across several departments in a single company C) a single departmental manager has authority to resolve BPM issues D) problem resolution takes place via negotiation and contract
    B
  16. Which of the following is not a functional process in an organization? A) human resources B) sales forecasting C) customer relationship management D) accounting
    C
  17. Which of the following is true of business processes in nonprofit and governmental organizations? A) Only the functional and interorganizational scope apply in these organizations. B) Business processes in these organizations are service-oriented. C) Interorganizational processes are not possible owing to policies and regulations. D) Authority and responsibility for processes are not clearly defined.
    B
  18. The ________ is a software-industry standards organization that created a standard set of terms and graphical notations for documenting business processes. A) SDLC B) WBS C) COBIT D) OMG
    D
  19. ________ is a standard set of terms and graphical notations for documenting business processes. A) Business Process Modeling Notation B) ISO 9000 C) Business Process Execution Language D) Interface Standard Model
    A
  20. In a BPMN process diagram, data is represented by ________. A) rectangles with rounded corners B) solid arrows C) diamond shapes D) a square with a folded corner
    D
  21. In a BPMN process diagram, a ________ represents the start of a process. A) rectangle with rounded corners B) circle C) square with a folded corner D) diamond shape
    B
  22. In a BPMN process diagram, a ________ represents an activity. A) solid arrow B) diamond shape C) rectangle with rounded corners D) square with a folded corner
    C
  23. In BPMN notation, ________ represent decisions and usually contain a question that can be answered with yes or no. A) diamonds B) dotted arrows C) circles D) rounded rectangles
    A
  24. In a BPMN process diagram, dotted arrows depict the flow of ________. A) activities in the process B) tasks in the process C) messages and data flows D) resources in the process
    C
  25. In BPMN, ________ depict the flow or sequence of the activities in the process. A) solid lines B) solid arrows C) dotted lines D) dotted arrows
    B
  26. In BPMN diagrams, a square with a plus sign means that ________. A) the particular activity applies to multiple processes B) the data flow continues on the next page C) the square contains a question that can be answered with yes or no D) the activity is independent of the process and is defined in detail in another diagram
    D
  27. Which of the following is NOT a way for process designers to increase the performance of a business process? A) changing the structure and resource allocations B) adding steps to the process without changing structure or resources C) changing the structure without changing resource allocations D) adding more resources to the roles of a given process without changing the structure
    B
  28. Which of the following is true for the relationship between business processes and information systems? A) Starting from processes and working toward information systems is the best option to anticipate future demands and new business processes. B) Information systems incorporate all business process activities, and hence should be developed before business processes. C) Starting with processes and working toward systems is more likely to result in processes and systems that are aligned with the organization's strategy and direction. D) Developing information systems before business processes ensures that all activities are considered in the development process.
    C
  29. Which of the following terms refers to the process of creating and maintaining information systems? A) competitive intelligence B) systems development C) marketing management D) process mapping
    B
  30. Which of the following is true of information systems? A) Information systems include all business process activities. B) Every business process must include at least one information system. C) Database data for information systems is provided in-house. D) They can be bought off-the-shelf.
    C
  31. An organization will be able to buy an information system using all of the following options, EXCEPT ________. A) off-the-shelf B) tailor-made C) both tailor-made and off-the-shelf with adaptation D) off-the-shelf with adaptation
    A
  32. The first step in the system definition phase of systems development is to ________. A) plan the project B) define the goals and scope C) conduct a feasibility study D) form the project team
    B
  33. Once we have defined the project's goals and scope, the next step is to ________. A) plan the project B) determine requirements C) assess feasibility D) form the project team
    C
  34. What are the four dimensions of feasibility? A) planning, process, technical, and budgetary feasibility B) operational, strategic, technical, and tactical feasibility C) schedule, process, technical, and competitive feasibility D) cost, schedule, technical, and organizational feasibility
    D
  35. ________ feasibility refers to whether existing information technology is likely to be able to meet the needs of the new system. A) Schedule B) Cost C) Organizational D) Technical
    D
  36. Organizational feasibility ________. A) determines whether the new system fits in with the existing schedule B) helps decide whether the new system is cost-effective for the organization C) concerns whether the new system fits within the company's customs and culture D) determines whether existing information technology can meet the needs of the new system
    C
  37. An element of ________ feasibility concerns whether the new system fits within legal requirements. A) cost B) technical C) schedule D) organizational
    D
  38. Does the company have a management policy that prohibits releasing customer data? Such a question is critical to understanding ________ feasibility. A) organizational B) cost C) schedule D) technical
    A
  39. If the defined project is determined to be feasible, the next step is to ________. A) assess process results B) form the project team C) create and test components D) maintain the system
    B
  40. During the requirements definition stage of developing an information system, the project team will include mostly ________. A) business and systems analysts B) testers and business users C) database designers and administrators D) programmers and testers
    A
  41. The ________ stage of the information systems development process involves identifying what is to be produced, how frequently and how fast it is to be produced. A) component design B) system definition C) system implementation D) requirements analysis
    D
  42. Tasks in the ________ phase of the system development process are to build, test, and convert the users to the new system. A) system definition B) implementation C) system maintenance D) component design
    B
  43. A(n) ________ is a formal description of the system's response to use and misuse scenarios. A) test plan B) activity log C) quality assurance program D) project plan
    A
  44. Once the system has passed integrated testing, the organization installs the new system. Which term is used to refer to this activity? A) system conversion B) quality audit C) post-beta stage D) system control
    A
  45. With ________ installation, the organization implements the entire system/business processes on a limited portion of the business. A) parallel B) plunge C) pilot D) phased
    C
  46. In a ________ installation, the new system runs alongside the old one until it has been tested and is fully operational. A) plunge B) parallel C) pilot D) phased
    B
  47. A ________ installation is the riskiest because the old system is turned off and the new system is turned on. A) pilot B) plunge C) phased D) parallel
    B
  48. Plunge installation is sometimes called ________ installation. A) operational B) loop C) serial D) direct
    D
  49. In the ________ installation style of system conversion, the organization shuts off the old system/business processes and starts the new one directly. A) parallel B) phased C) pilot D) plunge
    D
  50. Fixing the system so that it works correctly or adapting it to changes in requirements occurs in the ________ phase of the information system development process. A) implementation B) requirements analysis C) component design D) maintenance
    D
  51. Which of the following is NOT one of the five components of an information system? A) policies B) software C) data D) hardware
    A
  52. To which of the following does Brook's Law apply? A) configuration control B) critical path analysis C) diseconomies of scale D) changing technology
    C
  53. According to Brooks' Law, adding more people to a system development project will ________. A) speed up the project B) require less coordination C) lower the total project cost D) delay the project's completion
    D
  54. In systems development, documents, designs, prototypes, data models, database designs, working data entry screens, and the like are examples of ________. A) reports B) systems C) deliverables D) components
    C
  55. Project teams create a(n) ________, which is a hierarchy of the tasks required to complete a project, to reduce the confusion of complex interrelated tasks. A) enterprise task sheet B) work-breakdown structure C) scope statement D) Gantt chart
    B
  56. A ________ shows the tasks, start and finish dates, and dependencies for the tasks of a project. A) Gantt chart B) critical path C) function point D) work-breakdown structure
    A
  57. The ________ is the sequence of activities that determines the earliest date by which the project can be completed. A) critical path B) work-breakdown structure C) baseline WBS D) Gantt chart
    A
  58. ________ is the process by which project managers compress the schedule by moving resources, typically people, from noncritical path tasks onto critical path tasks. A) Configuration control B) Requirements analysis C) Critical path analysis D) Critical task allocation
    C
  59. The situation that occurs when adding more resources creates inefficiencies is known as ________. A) diseconomies of scale B) economies of scale C) economies of scope D) diseconomies of scope
    D
  60. The term ________ refers to a set of management policies, practices, and tools that developers use to maintain control over the project's resources. A) configuration control B) function point C) critical path D) work-breakdown structure
    A

What would you like to do?

Home > Flashcards > Print Preview