CMST 2010 Final SG pt3

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Author:
ndumas2
ID:
150345
Filename:
CMST 2010 Final SG pt3
Updated:
2012-04-26 17:46:22
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CMST 2010
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Cards pt3
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  1. a model of self-disclosure and relational development that reflects shared information ranging from the most obvious to the most personal; intimacy level intensifies with sharing increasingly more personal information; a person is like an onion, some things are obvious, but the more you “peel” back the layers with the conversation, the more you find out about the person.
    Social Penetration
  2. a dimension of self-disclosure that indicates how many topics we disclose about within a relationship
    Breadth
  3. a dimension of self-disclosure indicating how much detail we provide about a specific topic.
    Depth
  4. how people disclose thing to other people in their in relationships.
    Johari’s Window
  5. represents critical parts of any conflict: you, me, the context, and the subject; if each part is not equally attended to, the conflict won’t be managed successfully; if one part is ignored, the conflict cannot be completely resolved
    4 Part Conflict Model
  6. explains the different methods of dealing with conflict in relations to the concern for self and others
    Filey’s Conflict Grip
  7. attempts to avoid directly confronting the issue at hand; methods may include changing the subject, putting off a discussion until later, or simply not bringing up the subject of contention; temporary measure to buy time; low concern for self and low concern for others
    Avoidance
  8. high concern for other people; getting in situations where they shouldn’t be; treated like a door mat; low concern for their self
    Accommodation
  9. deal where one or both partners give up something; concept of finding agreement through communication through a mutual acceptance of terms; medium concern for self and medium concern for others
    Compromise
  10. working together to achieve a goal; sometimes bother partners come out better than before; high concern for self and high concern for others
    Collaboration
  11. contest that arises whenever two strive for a goal that cannot be shared; high concern for your self and low concern for others
    Competition
  12. Noise, Message overload, Message complexity, Lack of training, Preoccupation, Listening gap
    Barriers to Listening
  13. they try to compromise; really good at noticing a person’s mood and responding style of listening
    People centered
  14. wants the message to be error free, highly organized; wants the speaker to get to the point; they second guess a message and come up with a more realistic message; want very detailed unambiguous feedback style of listening
    Action centered
  15. focuses on the details of the message; makes sure the details are correct; may make people nervous; interested in the content of the message itself style of listening
    Content centered
  16. someone who is focused on the time; focused on the time aspect of the message; “I only have 5 minutes to speak.” style of listening
    Time centered
  17. the tangible environment in which communication occurs; dinner table, car, etc.; environmental conditions such as temperature, lighting, and space are also included in physical context.
    Physical context
  18. cultural environment in which communication occurs; requires us to look at the backgrounds of communicators; Example: Immigrants come to America, the grandparents can’t talk to the grandkids because they speak primarily Spanish, while the kids speak English.
    Cultural context
  19. the relational and emotional environment in which communication occurs.
    Socio-emotional context
  20. messages are understood in relationships to previously sent messages
    Historical context

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