CMST 2010 Final SG pt3
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a model of self-disclosure and relational development that reflects shared information ranging from the most obvious to the most personal; intimacy level intensifies with sharing increasingly more personal information; a person is like an onion, some things are obvious, but the more you “peel” back the layers with the conversation, the more you find out about the person.
a dimension of self-disclosure that indicates how many topics we disclose about within a relationship
a dimension of self-disclosure indicating how much detail we provide about a specific topic.
how people disclose thing to other people in their in relationships.
represents critical parts of any conflict: you, me, the context, and the subject; if each part is not equally attended to, the conflict won’t be managed successfully; if one part is ignored, the conflict cannot be completely resolved
4 Part Conflict Model
explains the different methods of dealing with conflict in relations to the concern for self and others
Filey’s Conflict Grip
attempts to avoid directly confronting the issue at hand; methods may include changing the subject, putting off a discussion until later, or simply not bringing up the subject of contention; temporary measure to buy time; low concern for self and low concern for others
high concern for other people; getting in situations where they shouldn’t be; treated like a door mat; low concern for their self
deal where one or both partners give up something; concept of finding agreement through communication through a mutual acceptance of terms; medium concern for self and medium concern for others
working together to achieve a goal; sometimes bother partners come out better than before; high concern for self and high concern for others
contest that arises whenever two strive for a goal that cannot be shared; high concern for your self and low concern for others
Noise, Message overload, Message complexity, Lack of training, Preoccupation, Listening gap
Barriers to Listening
they try to compromise; really good at noticing a person’s mood and responding style of listening
wants the message to be error free, highly organized; wants the speaker to get to the point; they second guess a message and come up with a more realistic message; want very detailed unambiguous feedback style of listening
focuses on the details of the message; makes sure the details are correct; may make people nervous; interested in the content of the message itself style of listening
someone who is focused on the time; focused on the time aspect of the message; “I only have 5 minutes to speak.” style of listening
the tangible environment in which communication occurs; dinner table, car, etc.; environmental conditions such as temperature, lighting, and space are also included in physical context.
cultural environment in which communication occurs; requires us to look at the backgrounds of communicators; Example: Immigrants come to America, the grandparents can’t talk to the grandkids because they speak primarily Spanish, while the kids speak English.
the relational and emotional environment in which communication occurs.
messages are understood in relationships to previously sent messages
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