Ops Final v3

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Author:
jlm158
ID:
151013
Filename:
Ops Final v3
Updated:
2012-04-29 20:36:26
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Ops Final v3
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Description:
Ops Final v3
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  1. Operational Effectiveness
    Measures how well processes perform
  2. Process Planning
    Process Improvement over long run
  3. Process Control
    Short run alignment of planned performance to actual performance
  4. Process Capability
    Short run - how well process meets customer expectations
  5. Reducing variability/improving process (6)
    • 1. Standardization
    • 2. Simplification
    • 3. Worker Specialization
    • 4. Automation/Technology
    • 5. Reduce employee turnover
    • 6. Mistake-proofing
  6. Why do firms carry inventory?
    • 1. Economies of Scale
    • 2. Production & capacity smoothing
    • 3. Safety stock
    • 4. Speculative stock
  7. Example of managing arrivals - capacity utilization lever
    Online boarding passes 24 hours in advance - shortens lines at Airline counter and allows people to elinimate that part of their wait.
  8. #1 driver of waste according to Gene Schachte
    Conflicting goals - think reducing packaging (leads to more defects)

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