MGMT 340 CH_13

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  1. contrasting leadership and power
    • power does not require goal compatibility, merely independence
    • leadership requires some congruence between the goals of the leader and tose being led. focuses on downward influence on followers
  2. bases of power
    formal power is based on an individual's position in an org, can come from the ability to coerce or reward, or from formal authority.
  3. creating dependency
    dependency increases when the resource you control is important, scarce, and nonsubstitutable
  4. power tactics
    9 influence tactics
    rational persuasion - presenting logical arguments and factual evidence to demonstrate a request is reasonable
  5. sexual harrassment
    is wrong and it can be costly to employers
  6. political behaviors
    in org consists of activities that are not rquired as part of an individual's formal role but that influence, or attempt to influence, the distribution of advantages and disadvantages within the org
  7. impression management techniques
    the process by which individuals attempt to control the impression others form of them
  8. impression management techniques ii
    exhibit 13-5
    • avoiding action
    • overconforming, buck passing , playing dumb, stretching, stalling
    • avoiding blame
    • buffing, playing safe, justifying, scapegoating, misrepresenting,
    • avoiding change
    • prevention, self-protection
Card Set:
MGMT 340 CH_13
2012-05-02 22:16:10
MGMT 340 13

Power and Politics
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