North 325 E8

A ____________ is a desired future state that the organization attempts to realize.

_____________ is the process of outlining the activities that are necessary to achieve the goals of the organization. The blueprint for action.

Identify the three aspects of the organization that must be known before planning begins.

________________ monitor the extent to which goals are achieved and ensure the organization is moving in the direction suggested by the plans.

Why does planning not guarantee that the right decision will be made in those situations calling for decisiveness?

A. Too many assumptions made
B. Tendency towards inflexibility
C. Internal resistance to establishing goals
D. All of the above

The major problem with planning is the emphasis is on ______ ______ results.

The two basic approaches to planning are _____ ______and ________ ___.

_______________is organizational parts interacting to produce a joint effect greater than the sums of the parts acting alone.

Tendency towards:
inflexibility
fear of failure
lack of organizational knowledge
lack of knowledge/control of the environment
lack of confidence
inability to forecast accurately
and lack of resources to support the plan are __________________ and ______________ to planning.

____________ _____________________ broadly describes the organization’s basic business scope and operations that distinguish it from similar organizations. The reason for the organization’s existence.

The ____________ is the beginning of the planning process. It reveals the image the organization seeks to project, reflects the organizations self-concept, indicates the principal services or projects provided, and focuses on product quality, customer service, values, aspirations and attitude towards employees.

__________ __________________ is what we do well in comparison to other organizations.

What are the two types of goals and plans?

______________ goals are broad statement describing where the organization wants to be in the future.

______________ plans define the action or steps of how the company will attain strategic goals.

_____________ planning focuses on determining day-to-day activities that are necessary to achieve the long-term goals of the organization. Their scope flows from broad to narrow.

Operational plans support ________________ goals.

________ __________ is universally known as the first step in the strategic planning process.

True or False – Operational plans outline tactical activities.
True False

Place the following goals and plans in order of their importance:
Strategic - Mission Statement - Operational - Tactical (sometimes)

Specific and measurable
Cover key result areas
Challenging but realistic
Defined time period
Linked to rewards
are all criteria for the development of: _______________ ____________.

True or False - Mutual agreement between the employee and the supervisor create the strongest commitment to achieving objectives.
True False

True or False – The major problem with Management by Objective (MBO) is the emphasis is on short term results.
True False

_____________ __________________ is a performance measurement process throughout the organization that aligns individual goals with the organization’s strategic goals. Employees can ensure that their individual action plans and goals are consistent with the overall direction of the organization.

Programs, Projects and Budgets are examples of _________-______ plans that address a specific organizational situations that will typically not recur.

Standing plans are designed to deal with organizational issues or problems that recur frequently. Name the three types of standing plans.

_______________ are general guidelines that govern how certain organizational situations will be addressed. They are broad in scope, a general guide and define the boundaries with which to make decisions.

_______________ are more specific and action oriented and are designed to give explicit instructions on how to complete a recurring task. A precise series of interrelated sequential steps.

No guns in the booking area, is an example of a:
A. Rule
B. Policy
C. Procedure
D. None of the above

_________________ _________ are often referred to as worst case scenarios. They define a police department’s responses to be taken in case of emergencies or setbacks.

One way to ensure buy-in and alignment of goals is through: _______________ ______________ ________________.

_____________ __________________is the planning and decision making that lead to the establishment of the organizations goals and development of a specific strategic plan. It may include assessing the external environment, evaluating the internal problems and integrating the results into a strategy.

_____________ __________________ is the use of managerial and organizational tools (the strategic plan) to direct resources toward accomplishing strategic goals.

Situational analysis often starts with a SWOT analysis – what does SWOT stand for?

True or False - Opportunities are external characteristics that have the potential to help the organization achieve or exceed the strategic goals.
True False

_______________are external characteristics that may prevent the organization from achieving its goals.

A properly formatted policy has ____________ of actions among a large number of officers who are confronted by a wide variety of tasks.

_______ is philosophies of management and state the intent of management in broad general terms.

True or False – Policy is a statement of what must be done in a particular situation; it is not a statement of guiding principles which should be followed in activities directed toward the attainment of organizational objectives.

_________set limits within which individual discretion may be employed and, as such, are part of the directives process.

Policy must provide _________ to allow employees to utilize their judgment.

True or False – Ideal policy should:
State the purpose of the policy
Contain the policy itself
Provide definitions
Outline Procedure
True False

Which of the following is NOT a model of police policy?
A. Judgmental (Discretion)
B. Restrictive
C.Encouraging /Empowering
D. Discouraging/Prohibitory

True or False – Benefits is that it DOES NOT bind actions that eliminate options of officers under specific circumstances, DOES NOT hold a department strictly accountable to the community for justifiable noncompliance, and does not become quickly outdated and obsolete.
True False

True or False – Generally rules and regulation flow from the formulation of rules and tend to clarify and provide interpretation of meaning and intent of rule.

An ____________ policy manual is a starting point of an effective policy manual is statement of the agency’s philosophy of policing from which goals and objectives are derived. It should also be a training tool, a public document and should be a tool to help the agency in court.

A table of contents that lists policies in __________________ order almost certainly indicates that the manual has been developed largely in reaction to crisis or to new laws that effect policing.

Departmental policy must be accompanied with _________ and __________.

True or False – Policies must include the participation of the individuals who ultimately must live with the policy. Must include citizens and those who live with it.
True False

Which of the following are external influences on policy:
A. Unions
B. Government
C. Courts
D. Community
E. All of the Above

Which of the following are reasons of why the Chief must be involved in policy formulation?
A. Uniformity of policy
B. Full authority to stand behind policy
C. Top command has ultimate responsibility
D. All of the above

Policy focuses on ____________ and ______________.

Policy statements should generally be _________ and __________ in tone.

Rules should also be __________, _________, and ____________.

True or False - Policy implementation is the easiest stage.
True False

Once new policy has been implemented, especially high risk policy, you should _______ trained personnel.

All policy stems from ___________, philosophy, goals and objectives.

True or False - As a police planner, the purpose of planning is being effective, which is doing the right thing, and being efficient, which is doing things right.
True False