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What does the ADAPTIVE STRUCTURATION THEORY claim?
Our social structures shape our actions while also being shaped by our actions.
Everything we do in a group affects and is affected by everything else.
What are social structures
- Rules & Resources of a Group:
- (skills, past expirience, who you know, organizations, possessions)
- composition (gender, age, race, religion, etc) norms (unspoken thing, don't come empty handed, be on time, respect, etc) Status Heiracrchies (who is the boss) Task Requirements (westchester parking example) Peer Pressure (age, expirience, Etc)
What are resources
Materials, possessions, or atrributes that can be used to influence or control actions or groups or members
What is appropriation
- Adopting a rule or resource from another group or larger culture
- Faithful appropriation- as intended
- Ironic appropriation- not the way it was intended
How is a Group Product?
- Produced and reproduced through interaction
- Production- When rules / resources are used to create a new structure ; change
- Reproduction- Use of rules and resources to reinforce structures already there
What are the four approaches to classical management theory?
- Mechanistic Approach- Company as a machine; emphasis on productivity, precision, efficiency; smooth running
- Living Systems Appoach- Living organism that needs to constantly adapt to a changing enviorment to stay alive; free flowing adaptive communication
- Cultural Approach- culture is not something an organization has but something it is
- Critical Approach- Manager controls meaningful converstation; very few have say in decisions
What does the CULTURAL APPROACH TO ORGANIZATIONS THEORY claim?
culture is not something an organization has but something it is
What is culture?
- Systems of shared meanings
- - subcultures and countercultures
What is ethnography?
- -what do those people think they're doing
- - how are they doing it
Why do we use metaphors?
Takes something that is difficult to understand and uses an image thats more familiar or vivid
What are the four types of stories in symbolic interpretation?
- Corporate Stories- management ideology and reinforce company policy
- Personal Stories- Storeis told to pain employee in positive light
- Collegial Stories- Positive or Negative things about others in the organization- (how things really work)
What does the CRITICAL THEORY OF COMMUNICATION IN ORGANIZATIONS claim?
Whats good for (insert big company name) is good for the country?
What is the difference between the information model and communication model?
- Information model- communication is a channel for the transmission of information about the real world
- Communication model- Language is the principal medium in which soical reality is created and sustained
What is managerialism?
Systematic logic, set of routine practices, and way of thinking that values control over all other concerns
What is codetermination?
collaborative desicion making; participatory democracy in the workplace
What is consent and how does it affect employees
employees actively, though perhaps unknowing, accomplish managerial interests in a faulty attempt to fullfill their own
How does systematically distorted communication work?
- without employees awareness
- restricts what can be openly expressed or even thought
- discursive closure- suppresion of potential conflict
What is the difference between involvement and participation
- Involvement- free expression of ideas but may not necessarily affect managerial decisions
- Participation- Stakeholders democracy, all negociate power and openly reach collaborative decisions