Week 4 quizzes

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Author:
poppypants01
ID:
154522
Filename:
Week 4 quizzes
Updated:
2012-05-22 11:13:46
Tags:
Week four office proc
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Description:
week four quizzes
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  1. T/F: The VA can only work in the tx area and no other areas of the hospital
    False
  2. T/F:Location is the biggest factor in influencing how a client chooses a vet hospital
    True
  3. T/F: All hospital personnel have their own job description
  4. T/F: The reception area is also known as the client greeting area
    True
  5. T/F:Verbal communication is the only type of communication that a client receives from us
    False
  6. Name four components INCLUDED on an MSDS:
    • Health hazards
    • Incompatibilities
    • How to transport
    • How to store
  7. T/F: The date of manufacture, the patent date and previous trade names of a product are included on an MSDS
    FALSE
  8. Name 5 types of vet practices:
    • small animal
    • mixed
    • large animal
    • specialists/speciality
    • general practitioner
  9. Who is the most important person to a practice?
    the client
  10. Which staff member is considered the 'lifeblood' of the practice?
    receptionist

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