Ch 1-4

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  1. What is Capital?
    Capital includes cash, valuables, or goods used to generate income for a business.
  2. What is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them
    Human Resource Management (HRM)
  3. What invloves the entire hiring process from posting a job to negotiating a salary package
  4. Withing the staffin funcion what are the four main steps?
    • 1.Develpmen of Staffing plan
    • 2.Development of policies to encourage multiculutralism at work
    • 3.Recruitment
    • 4. Selection
  5. Includes anything the employee receives for his or her work.
  6. the process of and strategies of keeping and motivating employees to stay with the organizaiton
  7. Anything that the company has no direct control over; it could postively or negatively impact human resources.
    External Factor
  8. a policy that allows employees to set their own schedules to work around family and personal needs
    Flexible work schedule
  9. Alows employees to work from home on a remote location for a specified period of time, such as one day per week.
  10. The ability to work on more than one task at a time
  11. A concept that examines the moral rights and wrongs of certain situations.
  12. A type of benefits plan that gives all employees a minimum level of benefits and a set amount the employee can spend on flexible benefits, such as additional health care or vacation time.
    Cafeteria Plan
  13. Replacement of employees who are fired or quit. The term is normally expressed as a percentage the ratio of the number of workers who had to be replaced in a given period to the average number of workers at the organization.
  14. Moving job overseas to contain costs
  15. An organization that does not have physical office, rather employees use technology and do their job from home or the location of their choice.
    Virtual Organization
  16. Using a work computer for personal reasons, resulting in lost productivity.
  17. Defined by being born during the baby boom, which occured after Worl War II durng the years between 1946 and 1964.
    Baby Boomers
  18. A document that explains the expected ethical behavior or employee.
    Code of Ethics.
  19. An elaborate and systematic plan of action developed by the human resource department.
    Human Resource Strategy
  20. A written document that consists of the major objectives the organization wants to achieve.
    HRM Strategic Plan
  21. Detailed, written plan to ensure the strategic plan is achieved.
    HR plan
  22. Ulrich Model
    • 1. Strategic Plan
    • 2. Change Agent
    • 3. Administrative expert and functional expert
    • 4. Human capital developer
    • 5. Employee advocate
  23. A written document that consists of the major objectives the oranization wants to achieve
    HRM Strategic Plan
  24. Detailed, written plan to ensure the strategic plan achieved
    HR Plan
  25. Refers to the introduction, growth, maturity, and decline of the organization, which can vary over time. A different HRM strategy is needed, depending on the organizational life cycle the company is experiencing.
    Organizational Life cycle
  26. A detailed document that synthesizes information to determine how many people should be hired, when they should be hired, and what skills should have.
    Staffing Plan
  27. A person who specializes in matching job with people and usually works only with high-level positions.
    Head Hunter
  28. The organization's way of doing things.
    Company Culture.
  29. A method by which job performance is measured.
    Performance Appraisal
  30. The real of perceived difference between individuals.
  31. Looks at power and privelege difference in society
  32. A system of advantages based on race, gender sexual orientation, and other component of diversity.
    Power and Privilege
  33. The rule states that a selection rate for any race, sex, or ethnic group that is less that four-fifths of the race for the group with the highest rate could be regarded as adverse impat.
    Four-fifths rule
  34. Refers to employment practices that may appear to be neautral buy have a discriminatory effect on a protected group.
    Adverse impact
  35. A federal agency charged with the task of enforcing federal employment discrimination laws.
    Equal Employment Opportunity Commission
  36. This act passed in 1964 and enforced by the EEOC, covrs several areas of discrimination including age, race, and sex.
    Title VII of the Civil Rights Act
  37. A quality or attribute employers are allowed to consider when making decisions during the selection process.
    bona fide occupational qualification BFOQ
  38. Created in 1967 and enforced by the EEOC, this law prohibits discrimination based on age and covers people who are age forty or older.
    Age discrimination in Employment
  39. Prohibits discrimination against those with disabilities and is enforced by the EEOC.
    American with Disabilties Act (ADA)
  40. A change in the work environment or the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities.
    Reasonable Accommodation
  41. The law gives twelve weeks of unpaid leave for childbirth, adoption, or caregiving of sick family members.
    Family and Medical leave Act. (FMLA)
  42. A process that provides the organization with a pool of qualified job candidates from which to choose.
  43. Someone who applies for a position within the company who is already working for the company.
    Internal Candidate
  44. A system or a process in which job advertisments may be posted INTERNALLY through a predetermined method so all employees have access to them.
    Bidding System
  45. A formal system developed to determine the tasks people actually perform in their job.
    Job Analysis
  46. Refers to how a job can be modified or changed to be more effective
    job design.
  47. A list of tasks, duties, and responsibilites of a job.
    Job Description
  48. The skills and abilities the person must have to perform the job.
    Job specifications
  49. A law adopted by Congress in 1986 that requires employers to attest to their employees' immigration status.
    Immigration Reform and Control Act (IRCA)
  50. Signed in response to the Septermber 11,2001, attacks, the Patriot Act introduced legislative changes to enhance the federal goverment's ability to conduct omestic and international investigations and surveillance activities.
    Patriot Act
  51. When an organization discriminate through the use of a process affecting a protectd group as a whole rather than consciously intending to discriminate.
    Disparate Impact
  52. When one person is intentionally treated differently than another, not necessarily impacting the larger protected group as a whole, asin disparate impact.
    Disparate treatment
  53. A preference for hiring relatives of current employees.
  54. A type of recruitment strategy that involves a planned program to access current employee referrals.
    Employee Referral Program (ERP)
  55. The percentage of application from one source who make it to the next stage in the selection process.
    Yield Ratio
Card Set:
Ch 1-4
2012-06-12 21:37:12
Human resource Management

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