MGMT Week 1

an interdisciplinary field dedicated to better understanding and manging people at work

began in the 1930s and initiated a focus on employees as humans with thoughts and feelings - Hawthorn Studies and lighting levels

a culture dedicated to training continuous improvement and customer satisfaction

managerial and interpersonal processes of employees at work have transformed to include virtual teams, telecommuting, and emphasis on speed in communication

has come about as organizations have begun to rely on knowledge workers rather than physical labor.

What was the first major OB landmark?

supportive management and attending to individual needs was responsible for increased performance - validity questioned

wrote that motivating performance by considering employees attitudes beliefs, and needs would be more effective than using a dictatorial approach in demanding employees to perform in a certain way

What percentage of the American workforce do NOT utilize their full capabilities on the job

McGregor's theory that employees inherently dislkike work, that they have to be pushed into doing work, and that they prefer to be told what to do rather than think for themselves.

McGregor's theory that if managers assume that employees enjoy challenging and mentally stimulating work and that they will be committed to objectives they believe in

4 TQM Principles

the value of the people within an organization as individuals. Their knowledge, skills, abilities, and motivation to learn and excel when focused toward organizational goals

the productive potential of having individuals work together toward organizational goals through building relationships, teamwork, cooperation, shared visions, and values. Cisco's nerd lunches

process of working with and through others to achieve organizational objectives efficiently and ethically

T/F effective managers tend to hae high skills mastery

T/F derailed managers underestimate their skills mastery

T/F Effective female and male managers have significantly different skill sets

What makes a resource valuable

people hold firmly to some belief because it is consistent with their own experience and observations

people hold firmly to some belief because it just stands to reason - it seems obvious or self evident

people hold firmly to some belief because some respected official agency or source has said it is so

people accept some belief because scientific studies have tended to replicate that result using a series of samples settings and methods

a collection of assertions, both verbal and symbolic that specify how and why variables are related, as well as the conditions in which they should be related

written predictions that specify relationships between variables

describes the statistical relationship between two variables
can be positive or negative and range from 0 to +/- 1

establishing that one variable really does cause another

causal inferences require (3)

takes all of the correlations found in studies of a particular relationship and calculates a weighted average

a perspective that argues that scientific findings should form the foundation for management education, much as they do for medical education

The corporate social responsibility pyramid advises organizations to (4)

dignity of human life, autonomy, honesty, loyalty, fairness, humaneness, the common good

How to improve on the job ethics (3)

How do we learn about OB?

A source of OB research - manipulation and measurement of variables in contrived situations

A source of OB research - examination of variables in real life settings

A source of OB research - questionnaire responses from a sample of people

A source of OB research -in depth analysis of single individual group or organization

A source of OB research -  pools the results of many studies through statistical procedure

Information from which study is least likely to be generalizable to ther settings

the concept the individual has of himself or herserlf

a belief about one's own worth based on an overall self evaluation

a person's belief about his or her chances of successfully accomplishing a specific task

the extent to which a person observes his or her own self expressive behavior and adapts it to the situation

a psychological process whereby one comes to integrate beliefs about one's organization into one's identity, which should result in employees with higher levels of organizational identification being more loyal, committed, and harder working

what we are able to accomplish

the human reactions to achievements and setbacks, will be covered in terms of emotional intelligence

is how satisfied one is with his or her job

one's overall self evaluation

Branden's six pillars of self esteem

Big Five Personality Dimensions OCEAN

intellectual imaginative curious, broad minded

dependable, responsible, achievement, oriented, persistent

outgoing, talkabitve, social ,assertive

trusting, good natured,  cooperative, soft hearted

relaxed, secure, unworried

Which two of the big five personality traits were ofund to be the most stable

action oriented person who shows initiative and perserveres to change things- common trait of entrepreneurs - demonstrates resiliency

the ability to handle pressure and quickly bounce back from personal and career set backs

ones life outcomes attributed to environmental factors such as luck or fate

belief that one controls key events and consequences in one's life

Which of the following traits would predict motivation at work?
a.Internal locus of control
b.Intelligence
c.Agreeableness
d.External locus of control

successful performance depends on the right combination of

the capacity to perform, represents a broad and stable characteristic responsible for a person's maximum performance on mental and physical tasks

the specific capacity to physically manipulate objects

energy focused on performing a task

Staying awake 24 hours impairs cognitive psychomotor performance to the same degree as having a __% blood alchocol level

the capacity for constructive thinking, reasoning, and problem solving

Charles spearman's two ways to categorize cognitive abilities

ability to manage oneself and interact with others in a constructive way

T/F emotions are contagious

T/F masking one's true feelings may cause long term psychological and physical problems

T/F women's felt emotions are no different than men's

This phrase is an example of what: I'm good at math

This phrase is an example of what: I'm a dependable responsible person

This phrase is an example of what: I know when to speak up and when not to during work meetings

This phrase is an example of what: I effectively keep my emotions under control

This phrase is an example of what: I am a person of worth

This phrase is an example of what: I believe I am the cause of the good or bad things that happen to me

striving for success by developing one's self efficacy, optimism, hope, and resiliency

a demanding, repetitive, and assisted program to improve one's performance

4 things to pave the road to success

Learning Style: like to ask why and to study problems from different angles

Learning Style:prefer to have a plan and systematically experiment - good at interpreting immediate circumstances - good interpersonal skills and adept at influencing others

Learning Style:prefer theoretical models and inductive reasoning - enjoy the serach to new knowledge

Learning Style:like to ask how - prefer to focus on specific practical problems