Observational Behaviour

Card Set Information

Observational Behaviour
2012-07-25 12:02:05
Chapter 10

Understanding Work Teams
Show Answers:

  1. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.
    Work Group
  2. A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
    Work Team
  3. What are the four types of teams?
    • 1. Problem-solving
    • 2. Self-managed
    • 3. Cross-functional
    • 4. Virtual
  4. Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
    Problem-solving Team
  5. Groups of 10 to 15 people who take on responsibilities of their former supervisors.
    Self-managed Work Teams
  6. Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
    Cross-functional Teams
  7. Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
    Virtual Teams
  8. Systems in which different teams need to coordinate their efforts to produce a desired outcome.
    Multiteam Systems
  9. The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.
    Organizational Demography
  10. A team characteristic of reflecting on and adjusting the master plan when necessary.
  11. Team members’ knowledge and beliefs about how the work gets done by the team.
    Mental Models