5. Briefly describe the purpose and component parts of an Ishikawa diagram.
The fishbone-shaped diagram begins with the name of the problem (or the fish's head). The possible causes of the problem (backbone). Typically, these "bones" are labeled as four basic categories: materials, ma-chines, manpower, and methods (the four Ms). The key is to have three to six main categories that encompass all possible ar-eas of causes. Determine cause and effect