SCM370 1

the design and management of flows of products, information, and funds throughout the supply chain

the betwirk of all entities involved in producing and delivering a finsihed product to a customer. Includes raw materials and parts, manufacturing, producing, and assembling products. Includes storing, order entry and tracking, distribution, and delivery

name given to supply chain since any stages that do not add value to final product are bypassed or eliminated

• coordination - movement of goods or funds
• information sharing - forcasts, point of sale data, promotion, inventory
• collaboration - need for jointly plan, operate, and execute od business decisions

product, information, funds

information shared along supply chian is often delayed or distorted, gets worse as it moves up the chain

focus more on interaction between customer and provider, considerably shorter, easier info share

neccesary for org to effectively intergrate with members of supply chain. Involves marketing, operations, sourcing, and logistics

resposible for linking the org to its customers

organizes the transofrmation of raw materials and finished prodicts and services

responsible for linking the org to its suppliers

responsible for moving and positioning inventory throughout supply chain

predicated on relationship management, requires sharing of risks and rewards

• massive change in capability and availability of information technology
• b2b b2consumer
• greater customer affluence and sophisication

• responsiveness
• reliability
• relationship management

• globalization
• outsourcing
• technology
• postponement
• lean supply chain
• manage disruptions
• security
• green
• innovation
• financial supply chain