MDA 131

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  1. Layman’s terms
    a phrase which meansspeaking in non- medical terms
  2. Verbal communication
    the use of words tocommunicate
  3. Non verbal communication
    – using body language and gestures to communicate
  4. Body language
    the use of body movements, expressions and gestures to communicate without words
  5. Demeanor-
    the way a person looks, behaves, and conducts themselves
  6. Open ended question
    a questioning technique which requires the patient to elaborate
  7. Closed ended question
     – a questioning technique which requires a “yes” or “no” answer
  8. Communication Barrier
     –refers to anything that inhibits the communication between two people
  9. Enunciate
    – to pronounce words and syllables slowly and clearly 
  10. Culture
     – a group of people who share a way of life and beliefs
  11. Stereotyping
    - holding an opinion of all members of a particular culture, race, religion, or age group based on negative characterizations
  12. Discrimination
    - the act of not treating a patient fairly or respectfully because of his or her cultural, social or personal values and beliefs
  13. Bias
    - an individual’s personal values or opinions.
  14. Maslow’s Hierarchy of needs
    - refers to 5 basic needs which are believed to be essential to all humans
  15. Motor function  
    – a physical skill which requires time and practice to perfect (walking, crawling, running)
  16. Visual motor
    - is the coordinated control of eye movement with hand movement (hand-eye coordination)
  17. Psychomotor
    – physical functions which are enhanced by mental skills
  18. Psychosocial
    – involves the mental and emotional aspects of social relationships
  19. Compliance
    – is a medical term which refers to the degree to which a patient correctly follows medical advice.
  20. Non compliance
     – refusing to follow prescribed orders
  21. Denial
    - refusing to acknowledge an unpleasant fact of life in order to delay facing it
  22. Anger
    - a strong feeling of displeasure often brought on by a wrong doing, or offense by someone or something else
  23.  Bargaining 
    – attempting to make deals with someone or a “higher being” to stop or change the loss. Bargaining may include begging, wishing and praying for someone to come back.
  24. Depression/grief
    - is a great sadness caused by a loss
  25.  Acceptance
    - occurs once the person realizes they cannot protest or change the event, but instead learn to live with it.
  26. Therapeutic
    - something that is beneficial to the patient 
  27.  Assessment
    - gather information about the patient’s health care needs and abilities
  28. Planning
    - learning goals and objectives that are established with input from the patient are most meaningful
  29.  Implementation 
    – the process used to perform the actual teaching
  30.  Evaluation
    – the process that indicates how well patients are adapting or applying new information to their lives
  31. Documentation   
    – the process of accurately writing down information which takes place
  32. Active listening
    - being “in the moment”and paying close attention to what is being said
  33. Tact
    - a sense of what to say or do to be appropriate and tasteful and avoiding being offense; skill in dealing with difficult or delicate situations 
  34. Discretion
    - the ability to make proper or responsible decisions 
  35. Prejudice
     - extremely negative feelings, opinions, or attitudes, regarding a certain race, religion or group
  36. Kinesics
    – facial expression, gesture or eye movement  
  37. Proxemics
     – refers to an individual’s personal space or “bubble”
  38. Paralanguage  
    - refers to a type of non-verbal communication used to modify meaning and convey emotion
  39. Dysphasia
    - is a speech disorder in which there is impairment of speech and of comprehension of speech
  40. Courtesy
    - sensitivity to needs and feelings of others
  41. Diplomacy
     - handling people with tact and genuine concern
  42. Defense mechanisms 
    - are unconscious psychological strategies used to cope with reality and to maintain self image
  43. Fat soluble vitamins 
     – vitamins which are capable of being stored by the body for a later use
  44. Water soluble vitamins
    – vitamins which cannot be stored by the body and need to be replenished daily 
  45. Electrolytes
    - essential minerals which are necessary for hydration and muscle function
  46. Scurvy  
    - a disease which is caused by a lack of Vitamin C
  47. Ricketts
    - a disease which is caused by a lack of Vitamin D and Calcium 
  48. Osteoporosis
    - the thinning of bone tissue and loss of bone density over time  
  49. Goiter 
    - abnormal enlargement of the thyroid gland due to an iodine deficiency
  50. Trans fatty acids
    - found in fast food, packaged meals, oily snacks, frozen and microwave meals
Card Set:
MDA 131
2012-09-21 04:49:59
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