HROB 101

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SusanneS28
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173589
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HROB 101
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2012-09-27 12:51:04
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HROB 101 Test
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HROB 101 Test 1
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  1. The full form of HROB is:
    Human Resources and Organizational Behavior.
  2. In this HROB course we will examine the relationship between: Answer
    In this HROB course we will examine the relationship between: Answer
  3. The examination of HROB will be undertaken in four parts. These four parts include all of these, EXCEPT: 1. Applied dimension for leading and managing for high performance organizations 2. Culture, rewards, personality and technology.
    Culture, rewards, personality and technology.
  4. The relay room studies phase of the Hawthorne studies included the testing of specific variables. These included all of the following EXCEPT: 1.effect of Independenton Dependent Variable 2. Productivity 3.condition of the equipment
    condition of the equipment
  5. The relay room studies phase of the Hawthorne studies concluded that:
    the independent variables by themselves were not causing the change in the dependent variable.
  6. The Hawthorne effect includes all of the following, EXCEPT: 1. change in productivity, 2. small group.
    • Small group
    • Definition: The alteration of behavior by the subjects of a study because they are being observed.
  7. Social learning (Figure 1.3) takes the position that behavior can best be explained in terms of a continuous _____ interaction among cognitive, behavioral, and environmental determinants.
    reciprocal
  8. Respondent behaviors are those behaviors
    elicited by a stimuli also known as the stimulus - response explanation of human behavior
  9. According to social learning, behavior can best be explained in terms of a continuous reciprocal interaction among all of the following determinants EXCEPT:
    motivational.
  10. The following were discussed in class as alternate models for managing the workforce that de-emphasizes the human capital perspective and contradict theories that we examine in this course, EXCEPT.
    Rewarding and recognizing employees.
  11. The following are included within the five basic human capabilities central to the Social Cognitive Theory, EXCEPT: 1. cognition, 2. Perception, 3. personality, 4, attitudes, 5. stress, 6 motivation
    Cognition
  12. While trying to understand, predict and influence human behavior, like in the case study on Hank James, the ____________ theoretical framework offers a useful tool for undetaking such an analysis.
    Social Cognitive theoretical framework
  13. Operant conditioning results in behaviors
    elicited by the consequences of a response also known as the response - stimulus explanation of human behavior.
  14. Within the Social Cognitive Theoretical framework, human behavior can be explained in terms of a continuous reciprocal interaction between all of the following, EXCEPT: 1.organizational participants, 2. the organizational environment, 3. organizational behavior itself 4. Paradigm determinants
    Paradigm determinants
  15. Only HR managers, and not all managers regardless of technical function, need to have an understanding and perspective of organizational behavior. TRUE FALSE
    FALSE
  16. Which among the following was not emphasized compared to other dimensions of management by early pioneers of practicing management, such as Fredrick Taylor, Henry Ford, Henri Fayol and Alfred P. Sloan?
    Human dimension.
  17. Peter is a new marketing research executive in a reputed marketing firm. During the first week of his work, he finds out about the performance of his peers and supervisor and what they receive for it. According to Bandura's Social Cognitive Theory, which human capability is Peter concentrating on?
    Observational
  18. Behavioral science is almost as old as the physical and biological sciences.
    False
  19. The Hawthorne effect postulates that the increase in productivity can be attributed to the special attention received by the participants.
    True
  20. Which one of the following can be explained as resulting from the paradigm effect?
    Resistance to change
  21. While analyzing the Hank case study, the class was divided on the basis of all of the following categories, EXCEPT: The Boss, Hank, or the president
    Mary's boss Jim.
  22. Human Resources and Organizational Behavior can be defined as
    the understanding, prediction, and management of human behavior in organizations.
  23. Paradigm shifts have the ability to invalidate advantages for some companies, while creating new opportunities for others.
    true
  24. Bill is a trainee executive in an accounting firm. He knows that in order to do well in his career, he needs to perform well. He has set internal standards for himself so that he can evaluate the discrepancy between the standard and the performance in order to improve it.
    Self-regulatory
  25. In the unchanged illumination phase of the Hawthorne studies, employees showed no increase or decrease in output corresponding to increase in illumination.T or F
    False
  26. Which among the following does NOT signify the term “paradigm?”
    A scheme for understanding technology.
  27. There was only one activity from this list that we did in class. Which was it?
    Analyzed a case study.
  28. All of these were part of the Hawthorne studies, EXCEPT: 1. The illumination studiesq 2. Study in the relay room 3. bank wiring room 4. The time and motion studies
    The time and motion studies
  29. According to the futurist Joel Barker, a paradigm simply establishes the rules, defines the _____, and tells one how to behave within the boundaries in order to be successful.
    boundaries
  30. Identify the variable that is NOT considered as a major challenge in today’s organizational environment.
    Financial markets.
  31. InvestorPro, an investment consulting firm plans to flatten its traditional hierarchy structure. The intent is to eliminate authoritarian positions in its structure and create new ones that are operationally logical. The top management agrees that none of the employees would be laid-off but only transferred from their positions to the new ones. This plan, when announced to its employees, is not taken well by lower- and middle- level management who did not want the structure to be changed. When asked for a reason, they were not able to put a strong argument. Which of the following best describes this effect?
    Paradigm effect
  32. The social cognitive process can be a unifying theoretical framework for both cognition and behaviorism. T F
    true
  33. The following are included within the five basic human capabilities central to the Social Cognitive Theory, EXCEPT: personality, cognition, attituted, motivation
    Cognition
  34. The social portion of the social cognitive theoretical framework acknowledges the social origins of human thought and action through:
    Design and culture.
  35. Attitudes can be characterized according to all of the following ways EXCEPT: 1. measure of job satisfaction, 2. something held toward a process, 3. that they can fall in strongly bracketed extremes.
    that they can fall in strongly bracketed extremes.
  36. Decision making is almost universally defined as choosing between alternatives by progressively widening the universe of possible decision possibilities.
    False
  37. The key to understanding the process of motivation lies in the meaning of and the relationship among all of these EXCEPT 1. need, 2. education, 3. drive
    education
  38. This process has been defined as “a decision-making process among interdependent parties who do not share identical preferences,” and it is through this that the parties decide what each will give and take in their relationship.”
    Negotiations.
  39. A comprehensive definition would say that if a group exists in an organization, its members would be characterized by all of the following, Except: 1. motivated to join, 2. unified group of interacting people 3. contribute in various amounts, 4. contribute in constant amounts, 5. reach agreements/disagreements
    contribute in constant amounts to the group processes.
  40. Identify the characteristic of organizational culture where participants interact with another, using common language, terminology, and rituals. Answer
    Observed behavior regularities.
  41. All of these are ways to view group dynamics, EXCEPT: (1) Normative view(2) Techniques and (3) Process of group formation (4) simplification 
    simplification.
  42. Within the Social Cognitive Theoretical framework, human behavior can be explained in terms of a continuous reciprocal interaction between all of the following, EXCEPT: 1 organizational participants, 2 the organizational environment, 3 the organizational behavior itself, 4 Paradigm determinants
    Paradigm determinants
  43. Which among the following is NOT a contention put forth by Chester Barnard? 1 Ability to communicate  2. participant’s willingness to accept change 3. Willingness to serve 4.  Strive toward a common purpose
    The human participant’s willingness to accept change readily.
  44. The key to understanding perception is to recognize that:
    it is a unique interpretation of the situation.
  45. Identify the differentiating characteristic of a work group as compared to a team.
    The work group has a strong, clearly focused leader.
  46. Some of the historically important definitions for personality come from all these theories EXCEPT: Behavior theory, or Social theory
    4.  social theory
  47. Which of the following is characteristic of a team as compared to a work group?
    The team encourages open-ended, active problem-solving meetings.
  48. Which among the following examples can be considered as a form of good stress? 1. death, 2. A college student making it to the dean's list, 3. car accident
    A college student making it to the dean's list
  49. All of these apply to Goal Setting, EXCEPT 1. Goal setting is the process of motivating employees by establishing effective and meaningful performance targets. 2.  Goals provide a directional nature to people’s behavior and guide their thoughts and actions to one outcome rather than another. 3. Goal setting is the methods that management uses to develop the content of a job, including all relevant tasks, as well as the process by which jobs are constructed and revised. 4. Goal setting can be used to create psychological contracts with employees.
    Goal setting is the methods that management uses to develop the content of a job, including all relevant tasks, as well as the process by which jobs are constructed and revised.
  50. The following are NOT included within the five basic human capabilities central to the Social Cognitive Theory, EXCEPT: Personality, Motivation, Self-reflective, attitude
    Self-reflective
  51. Which of the following statements is true about stress?
    It is not the same as nervous tension.
  52. All of the following would fall under the cognitive component of the Social Cognitive framework, EXCEPT:
    Culture
  53. Human Resources and Organizational Behavior can be defined as
    the understanding, prediction, and management of human behavior in organizations.
  54. Job satisfaction is a perception about ones job while organizational commitment is a perception about ones commitment to an organization
    False
  55. Alyssa and Austin both have high job satisfaction. We can therefore safely conclude that they both will also have high organizational commitment.
    False
  56. The study of groups in the study of organizational behavior becomes especially valuable when the _____ of the groups are/ is analyzed.
    dynamics
  57. Stretch targets may be defined as objectives or goals that force organizations to significantly alter their processes in ways that involve a whole new paradigm of operations.
    True
  58. Reaction evaluations are helpful because they can provide useful comparative data between units, and across cultures. TF
    False
  59. Which of the following involves learning from others' best practices and then to formulate specific change goals based on procedures and work assignments that have been observed in world-class organizations?
    Benchmarking
  60. The immediate supervisor, or the job holder, determining the critical behaviors process goes hand in hand with using the O.B. Mod as a problem-solving approach for the individual manager or a team. TF
    True
  61. All of these apply to Goal Setting, EXCEPT: 1. Goal setting is the process of motivating employees by establishing effective and meaningful performance targets. 2. Goal setting is the methods that management uses to develop the content of a job, including all relevant tasks, as well as the process by which jobs are constructed and revised. 3. Goal setting can beused to create psychological contracts with employees 4. qGoals provide a directional nature to people’s behavior and guide their thoughts and actions to one outcome rather than another.
    Goal setting is the methods that management uses to develop the content of a job, including all relevant tasks, as well as the process by which jobs are constructed and revised.
  62. Which of the following psychological state involves the degree to which employees understand how they are performing in the job?
    Knowledge of results
  63. Benchmarking, stretch target, and goal source are other performance management application techniques associated with goal setting
    True
  64. ______________ is an example of vertically loading a job while ____________ is an example of horizontally loading a job.
    Job Enrichment, Job Rotation
  65. Task identity refers to job independence. TF
    False
  66. The nature of work is changing due to a blurring of the distinction between on-work and off-work time. TF
    True
  67. All of these are a form of job design, EXCEPT: 1. Job rotation, 2. Job enlargement and 3. Job enrichment. 4. Job Satisfaction
    Job Satisfaction
  68. The baseline measure may indicate that the problem is much smaller or much bigger than was thought to be the case.
    True
  69. A glaring weakness of most human resource management programs is the absence of any systematic, built-in _____________________.
    evaluation.
  70. Which of the following psychological state involves the degree to which employees perceive their work as making a valued contribution, as being important and worthwhile?
    Meaningfulness
  71. Commitment tends to run higher when goals are specific as opposed to general or broad.
    Task identity
  72. A glaring weakness of most human resource management programs is the absence of any systematic, built-in evaluation.
    True
  73. According to Kirkpatrick's four levels of evaluation, the reaction level refers to:
    whether the people administering and experiencing the approach like it.
  74. Learning goal orientation pertains to those who want to demonstrate and validate competence by seeking favorable judgments. Performance goal orientation pertains to those who want to develop competence by mastering challenging situations.
    False
  75. Which of the following is perhaps the biggest problem with the use of punishment?
    It is very difficult for a supervisor to switch roles from punisher to positive reinforcer.
  76. Job design draws on all of the following theoretical views, EXCEPT:
    Theory of personality.
  77. In an organization, employees move from one relatively simple job to another after short time periods. Which of the following job designs is the organization implementing? 1. Job Enrichment, 2. Job Rotation 3. Job Enlargement
    Job rotation
  78. The primary disadvantage of job rotation is that after the experience of each new task, the workers want to go back to where they started off from. TF
    False
  79. While identifying the critical behaviors of a job, one of the guidelines is that only direct performance be included. Which among the following does not fit the criterion? 1. Absenteeism, 2. late, 3. goofing off 4. productivity
    Goofing off
  80. Under negative control people tend to come to work:
    people come to work in order not to be fired.
  81. The goal of the intervention is to strengthen and accelerate functional performance behaviors and/or weaken and decelerate dysfunctional behaviors. TF
    True
  82. Realistically it is recognized that in some cases the use of punishment to weaken and decelerate undesirable behaviors cannot be avoided. TF
    True
  83. Extensive research evidence on goal-setting point to all of these, EXCEPT: 1. Sometimes goals should be difficult and unreachable 2. Higher self efficacyequates to more challenging goals 3. Timely and periodicfeedback necessary for goal setting 4. Leadership andmanagement support moderate goal setting process 5. Specific versusgeneral goals
    Sometimes goals should be difficult and unreachable.
  84. Define Social Cognitive Theory
    Behavior can best be explained in terms of a continuous reciprocal interaction among cognitive, behavioral, and environmental determinants. Social part acknowledges social origins of human thought and action. Cognitive acknowledges the individual thought process to human motivation, attitudes and action. Learning – an outcome of this social cognitive interaction.

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