Card Set Information
edu100 u100 iusb
EDUC-100 terms 1
When a speaker produces an incomprehensible message.
Accepting responsibility for a failure event then trying to redefine the event as not being a failure.
deception by purposely sending vague, unclear, or ambiguous messages.
Deception through the deliborate presentations of false information.
The intentional disguising, avoiding, hiding, or falsifying of the truth.
An admission that a failure event occurred but there was nothing to prevent it from happening.
Restore the image that we were orginally trying to convey before our face was threatened.
The needs we satisfy when we present who we are to other people and confirm other people's identities.
A lie that is close to the truth and viewed as fairly insignificant in impact.
The needs we satisfy when we accomplish tasks or perform jobs.
Providing no account
Offering no response or ignoring a reproach.
An indication by someone that a failure event has occurred.
A reproach that reflects mild irritation with a failure event.
A severe, intense declaration of the occurrance of a failure event.
Messages in which we argue for our rights while recognizing the rights of others.
Stating that a failure event never took place.
Sutble behavioral cues that leads you to believe someone is being deceptive.
Verbal attacks of the face of another person to make them feel less favorable about themselves.
The interaction of interdependent people over real or falsely perceived incompatible goals and/or interference from each other in achieving goals.
A stated response to a reproach by the person accused of a failure event.