Assessment 2

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Author:
bether0313
ID:
17613
Filename:
Assessment 2
Updated:
2010-05-03 20:17:35
Tags:
test
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Description:
second test
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  1. ROC
    Rochester, New York
  2. MKE
    Milwaukee
  3. DEN
    Denver
  4. PHX
    Phoenix
  5. BDL
    Hartford
  6. PWM
    Portland, Maine
  7. BNA
    Nashville
  8. ANU
    Antigua
  9. BGI
    Barbados Bridgetown
  10. MBJ
    Montego Bay
  11. MGM
    Montgomery
  12. PIT
    Pittsburgh
  13. MSO
    Missoula
  14. SAV
    Savannah
  15. SUX
    Souix Falls
  16. SCL
    Santiago
  17. LIT
    Little Rock
  18. CUN
    Cancun
  19. SJO
    San Jose, Costa Rico
  20. LAS
    Las Vegas
  21. SHV
    Shreveport
  22. FLL
    Fort Lauderdale
  23. MCI
    Kansas City
  24. TUL
    Tulsa
  25. KIN
    Kingston
  26. NAS
    Nassau
  27. BZE
    Belize City
  28. HNL
    Honolulu
  29. CCS
    Caracas
  30. MCO
    Orlando
  31. LIM
    Lima
  32. OKC
    Oklahoma City
  33. ANC
    Anchorage
  34. GIG
    Rio De Janiero
  35. GCM
    Grand Cayman
  36. PUJ
    Punta Cana
  37. STT
    St. Thomas
  38. TYS
    Knoxville
  39. UIO
    Quito
  40. YVR
    Vancouver
  41. YUL
    Montreal
  42. CAE
    Columbia, South Carolina
  43. BTR
    Baton Rouge
  44. GUA
    Guatemala City
  45. HIB
    Hibbing/Chisom
  46. TPA
    Tampa
  47. JAX
    Jacksonville
  48. SDF
    Louisville
  49. BWI
    Baltimore
  50. HSV
    Huntsville
  51. What is an SSR?
    An SSR indicates action is required by the airline for certain services
  52. What are seat SSRs used to indicate?
    A customers special needs & to ensure seating which meets FAA safety regulations
  53. FAA regulates seating for customers who:
    • 1. Need wheelchairs
    • 2. Are blind or deaf
    • 3. Are medically impaired
    • 4. Speak a language other then English
    • 5. Are unaccompanied minors
    • 6. Are carrying infants
  54. Advanced seat selection is:
    Available a maximum of 331 days in advance of flight departure & is the same as flight availability
  55. Seat selection cannot be offered on:
    Delta Shuttle & most OAL flights in PNR
  56. What are the requirements to be able to sit in the exit row?
    • 1. Must understand & speak English
    • 2. Must be able to locate, operate, & direct others to the exit
    • 3. Must be willing if called upon to accomplish these tasks & be able to do so quickly
    • 4. Must not be under 15 years old
    • 5. Must not have a condition that might cause them harm if called upon
    • 6. Musts be able to open, lift, & stow an exit door that weighs 31-52 pounds
    • 7. Must not require the use of a seat belt extension
  57. Calls handled by General Sales(us)
    • 1. Routine wheelchair requests
    • 2. Blind or deaf customer
    • 3. General information about assistive devices
    • 4. Anytime you need assistance on calls from customer with a medical condition or who
    • require special attention during flight
    • 5. Disabled customers traveling with assistive service animals
  58. Calls that need to be transferred to CCD
    • 1. Customers requiring an attendant to travel with them
    • 2. Customers with a medical condition or disability requiring special attention
    • 3. Stowage of battery powered wheelchair or scooter
    • 4. A group of 10 or more disabled individuals traveling together
    • 5. Customers traveling with an Emotional Support Animal
    • 6. Cases where UPMC must determine if a customer is acceptable for travel
  59. Fare basis codes are limited to a maximum of (blank) characters
    8 characters
  60. Difference between domestic & international ticket validity?
    Domestic tickets are good for one year starting on the date of issue & International tickets are good for one year starting on the date of commencement

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